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Sr National Account Manager InComm Holdings
THIS JOB HAS EXPIRED
uOverview:The Senior National Account Manager develops and proactively supports existing client relationships to ensure that their existing and new programs are operating with maximum efficiency and profitability as well as develops and implements strategies for building and growing client relationships using various disciplines and opportunities.
Responsibilities:
The Senior National Account Manager develops and proactively supports existing client relationships to ensure that their existing and new programs are operating with maximum efficiency and profitability as well as develops and implements strategies for building and growing client relationships using various disciplines and opportunities.
Responsibilities include but are not limited to
Fosters strong, productive interpersonal relationships with all levels of key client personnel and continues to monitor the strength of the overall relationship.
Ensures the clients overall objectives and requirements are being met.
Documents and communicates successes and demonstrates our unique value added service to clients.
Establishes relevant performance metrics and tracks clients financial and other performance vs. plan figures, actively collaborates with client personnel to identify key issues (product/platform, financial, regulatory, or other) affecting performance and actively manages outcomes.
Manages a business planning process with clients, including identification of new growth opportunities, and identifies key roles and responsibilities emerging from that process.
Identifies and leverages new points of competitive differentiation to enhance customer loyalty.
Identifies and advances opportunities for up-selling and cross-selling our solutions into existing client accounts.
Develops subject matter expertise on different association and different region rules, regulations, processes and tools.
Supports Business Development on client calls and develops new business by going out on new client calls.
Develops successful client relationships by regularly working with all project stakeholders to ensure the highest level of client service.
Schedules, manages and participates in regular client meetings.
Supports Business Development on client calls and pre-sales activities.
Reviews and monitors contractual support and service level agreements.
Provides assistance to business development or field staff in the form of subject matter expertise on products, platform capabilities, best practices for related products or programs, or writing of concept documents.
Mentors account managers and provides guidance on day-to-day account management activities.
Manages contractual documentation as appropriate.
Project Management and manages the implementation of our products or programs as required.
Makes program recommendations and contributes to the evolution of our portfolio of products and services and assists with the implementation of such recommendations.
Supports and provides appropriate input to maintain team and departmental performance
Reviews and monitors contractual support and Service Level Agreements
Handles complex special projects such as assisting with the development of business requirements for new products or services.
Works with internal business partners to ensure that any new enhancements or issues are developed and addressed appropriately.
Other duties and responsibilities as assigned or required.
Qualifications:
Analytical
Business Acumen
Client Services orientation
Initiative
Interpersonal Skills
Leadership
Motivated
Strong Written and Oral Communications skills
Problem Solving
Professionalism Project Management background
Strategic Thinking
Team Worker
Technological
Bachelor?s degree or commensurate experience in a related field
7 to 10 years experience
This position is based in Harrodsburg, PA
| Location: | Harrodsburg, PA United States |
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THIS JOB HAS EXPIRED
InComm Holdings
Investors: Noro-Moseley PartnersAll Jobs: at InComm Holdings
| Web Site: | web.incomm.com |
|---|---|
| Headquarters: | 00000 United States |
| Industry: | Business Products and Services |
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