Sr Network Engineer Layered Technologies

For years, Layered Tech has been serving our customers with cost-saving hosting solutions recognized the world over as some of the best in the industry. Our scalable infrastructure powers millions of sites and Internet-enabled applications including e-commerce, software as a service (SaaS), content distribution and more. But why do our customers choose us over alternative providers, and stay with us? Trust. We are a technology-focused business looking for the right person to assist in the expansion, design, and operations of our global server hosting and collection network. Successful individuals in this role will be network engineers with a strong background in Layer 2 and Layer 3 technologies, who work well and communicate effectively with others, are self-starting, creative, and able to think through a project from start to finish. Engineers will be required to take ownership of the LT backbone networks and associated networks, including concept, architecture, deployment, and documentation. Design and deployment of open-source network support tools will be a major focus. Network engineers at LT have a great deal of autonomy, and are expected to be able to manage their time effectively. This position requires an individual who is able to work successfully in a virtual environment, and who requires little direct supervision. Candidates should be able to work with a remote team, and to take constructive feedback and input from other engineers. Some travel may be required.
Job Description

Primarily responsible for overall assurance of networking health throughout all LT network segments, both internal and external
Organizes and implements continuous networking enhancements, including disaster recovery and capacity planning
Leads design, development and deployment of new technologies, services and underlying network infrastructure. Architects complex networks and multi-server systems. Works with other engineering/development teams to create robust scalable solutions
Researches and evaluates new network technologies and products, and defines recommendations and specifications for Global Hosting production implementation.
As the highest point of escalation, handles Tier-III support requests for complex technical problems and high-severity outages from other network engineers and business departments. Performs highly complex network engineering support and advanced troubleshooting of most critical problems. Works with network equipment and software vendors to resolve defects and other technical issues.
Develops service specifications, internal standards, and policies and procedures to adapt to evolving technology and business needs. Participates in development of technical training and documentation for network operations and support staff.
In-depth knowledge and extensive hands-on experience with a full range of layer 1-7 technologies and protocols. These may include advanced layer2; redundancy protocols, advanced OSPF, BGP, and other routing protocols, advanced layer4-7 load-balancing, firewalls and security, context and content management, and other technologies.
Advanced knowledge and extensive hands-on experience in Cisco routing and switching equipment and technologies (hardware/software, full/advanced configuration, advanced troubleshooting)
Advanced hands-on experience with networking equipment and technologies of other vendors (Juniper, Nortel, Cisco, F5, Foundry, Nokia, Checkpoint, and/or other).
Develops extensive test cases and participates in testing and certification of new network hardware and software products and solutions.
Performs physical and logical network design, advanced configuration and maintenance of routers, switches, switch-routers, load-balancers, content-delivery devices, firewall/security devices, and other types of networking equipment.
Plans, coordinates and executes major/large-scale network operations, such as: critical maintenance, large-scale migrations, adjustments on the edge with backbone, global technology changes/additions, major hardware/software upgrades.
Work seamlessly in a team atmosphere
Participation in administrative on-call rotation and ability to be on-call 24x7x365 for networking and customer connectivity emergencies, which may include on-site activities outside of normal business hours
Enhancement of services, coordination across business units

Requirements

Vendor Experience

Brocade/Foundry - Big Iron, Fast Iron, or NetIron
Cisco - 7200, 6500, 7600, 2900, 4500, PIX or FWSX
Force10 - S-Series and E-Series
Juniper - M or T Series and NetScreen Firewalls.
Load Balancers - Citrix / NetScaler, F5 Big IP, Foundry Server Iron, or Cisco CSM

Layer 2 Experience

Spanning-Tree, including 802.1d and 802.1w
Trunking (Ether-channel)
802.1q vlan tagging
Strong troubleshooting skills and effective troubleshooting methods
MPLS Experience a plus

Layer 3 Experience

OSPF Routing including route redistribution
BGP
Multi-homing
Load balancing traffic and engineering for automatic failover
Multiple methods for equal-cost load balancing
Routing policy to manipulate BGP attributes to hit 95% billing
Isolation of routing policies between multiple datacenters including community attribute schemes
Route reflectors
Flow analysis experience a plus

Architecture and Design

Routing policy for auto-failover, transit policy segregation, and 95% billing minimized
National Backbone architecture or design
Understanding of peering policies vs. transit policies
Understanding the current state of the Internet?s network major players and quality between vendors
Visio design/diagramming skills

Best Practices and Work Ethic

Working with ticket queue to track tasks and projects
Documenting on a wiki and in Visio all network topology changes
Customer Facing with excellent social skills
Excellent written and communication skills
Willingness and ability to teach and train others
Meticulous and careful in their work - no cowboys
Patience to adhere to best practices including maintenance windows and change control procedures
Ability to time-slice between multiple networks and multiple customer requirements
Travel requirements to be negotiated
Ability to accept constructive criticism via strict peer review

Education / Experience

5 or more years of direct industry experience
5 or more years of experience in a customer service environment
Preferred certifications: CCNP, CCDP, CCIE, CCDE
Preferred education: BS in Computer Science, IT or similar and/or related experience
Expert working knowledge of networking, security and firewall implementations.
Proficient in MS Office
Strong working knowledge of Linux and Windows operating systems
Extensive working experience with open-source software and tools, including scripting/automation of repeated tasks, extremely comfortable in a command-line environment
Strong project management skills, prioritization of projects, and time management skills
Communicate effectively with business units across the company
Communicate effectively both written and verbally
Demonstrate conflict management, team work, customer focus, continuous learning, quality output, adherence to internal policies as well as processes and procedures and overall integrity
Commitment to assigned tasks, planning/prioritizing/goal setting, decision making and advanced problem solving

Location:	Kansas City, MO United States