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Sr. Product Marketing Manager LiveOps
THIS JOB HAS EXPIRED
Want to join the only contact center leader focused on providing the full platform, applications, and talent in the cloud? Want to be part of changing the future of the contact center workforce? LiveOps is looking for people to help grow the company in a dynamic, fast paced environment. Employees enjoy excellent benefits day one of employment and a fast paced innovative culture. The Sr. Product Marketing Manager will have responsibility for helping drive thought leadership and adoption of LiveOps Platform and LiveOps Applications products through the development of crisp and compelling messaging and content that support our go-to-market plans. Responsibilities
Conduct strategic market and competitive analysis, including ongoing competitive monitoring
Understand target buyers, users and influencers to inform product development, messaging and content strategy, and sales
Partner with Product Management to develop marketing content, demos/collateral and sales enablement materials to support key initiatives and roadmap
Define clear and compelling customer pain points, value propositions, competitive differentiation and customer success stories
Develop targeted messaging and assets to support go-to-market themes across all buying stages, including writing or facilitating the creation of a wide range of multimedia marketing content (white papers, blog articles, social media content, videos, webinars, best practices, solution briefs, case studies, etc)
Partner with Sales to develop effective sales materials and tools to support the sales process
Collaborate with PR/AR and Demand Generation teams to maximize the impact of messaging/content on thought leadership and lead acquisition
Qualifications
Bachelors Degree required, MBA desirable
At least 5 years of work experience, with 2+ years in product marketing or content marketing role - preferably in cloud technology, enterprise software, CRM, social media or online marketing space
Excellent oral and written communication skills, including specific experience writing/editing for different media and varied audiences
Strong creative, problem solving and strategic thinking abilities
Excellent planning and project management skills
Strong teaming skills and experience to bring together diverse views and communicate/collaborate effectively
Aptitude/awareness of technology, social media and content marketing trends, with an ability to quickly come up to speed on new technology concepts
About LiveOps
LiveOps is the global leader in cloud contact center and customer service solutions. More than 200 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, and Amway New Zealand trust LiveOps? technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents. With 10+ years of cloud experience LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Redwood City, California, LiveOps supports a wide range of industries including financial, health care, insurance, retail, and high tech. For more information visit www.LiveOps.com.
| Location: | Redwood City, CA United States |
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THIS JOB HAS EXPIRED
LiveOps
Investors: August Capital, Benchmark Capital, CMEA Capital, IVP-Institutional Venture Partners, Menlo VenturesAll Jobs: at LiveOps
| Web Site: | www.liveops.com |
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| Headquarters: | 3340 Hillview Avenue Palo Alto, CA 94304 United States |
| Industry: | IT Services |
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