Sr. Statistical Analyst Market Force Information

Description

Sr. Statistical Analyst



Market Force is the leading global customer intelligence solutions company for some of the world?s largest brands, including major retailers, restaurants, grocery and convenience stores, financial institutions, hotels and hospitality, entertainment studios and consumer packaged goods companies. We are a privately-held company with headquarters just outside Boulder, Colorado, with four Centers of Excellence in Albany, NY, Atlanta, Georgia, Winnipeg, Canada and outside of London, UK.



Our solutions help brands make sure they are consistently delighting their customers in every store, every time, and driving bottom line improvement. We provide clients with a comprehensive customer intelligence solution which includes collecting and analyzing multiple customer experience data streams from their locations, including mystery shopping, customer satisfaction surveys, call center services, and social media monitoring to give a holistic view of their in-store experience. At the same time, we are pioneering a new market?customer intelligence?with groundbreaking a technology platform that hosts that data and predictive analytics that enable clients to understand what matters most to consumers, and what changes will have the biggest impact to the business. Market Force has recently been recognized as a ?Cool Vendor of the Year? by Gartner Group, ranked #69 on the Forbes ?America?s Most Promising Companies? list, a top private company by Colorado Business Magazine, ranked #21 on the Honomichl List and one of the country?s fastest growing companies by the Inc 5005000.



Market Force Information is seeking a Senior Statistical Analyst required to assist in the design, development and presentation of customized and syndicated analysis. Projects generally fall into one of the following categories: customer experience research, market analysis, survey analysis, customer loyalty and value management, data analytics and predictive modeling, and reporting.



Statistical work will include using data such as mystery shop, customer satisfaction surveys, social media summaries, contact center data, traffic counting/conversion rates, pricing data, and other forms of data collected or maintained by our client.



Essential Duties and Responsibilities:





1.Work with Senior Director, Research & Analytics, to carry out statistical data analysis, design, develop and test metrics, and present results.



2.Build, test and implement statistical models by investigating appropriate methods and algorithms.



3.Develop new analytical products and conduct custom adhoc studies.





The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.They are not construed to be an exhaustive list of all job duties performed by the personnel so classified.

Location:	Louisville, CO United States