Sr. Technical Consultant Recommind
Recommind has just been recognized as one of the ?World?s Ten Most Innovative Companies in Big Data? by Fast Company and as one of the ?Fastest Growing Companies in the Bay Area? by the San Francisco Business Times. Our technology is sophisticated, but our mission is simple: to help organizations manage and leverage their information. By focusing on the rapidly growing volumes of unstructured information they create every day, we enable our clients to unlock the value in their information assets in ways they could not before. We do this by building enterprise applications on CORE, our very powerful unstructured data management and analytics platform.
The Senior Technical Consultant is responsible for the implementation of Recommind?s software solutions.
Provide technical leadership in working with clients to deliver successful projects to large corporations, law firms, and government agencies.
Provide implementation and functional support for proprietary platforms, including:
Evaluation of client IT environment for deployment
Develop best practices for implementation practices
Perform product deployment
Resolution of technical issues
Advice and explanation of functional and configuration options
Prioritize and effectively manage customer requests
Work closely and coordinate tasks with other members of the team
Lead the technical aspects of consulting efforts with clients
Support Sales efforts with prospective clients
Report and document details of technical and functional issues
Update and draft technical and user documentation.
Explore and understand the business context in which Recommind?s products operate within the enterprise, and the business challenges that accompanies its implementation in order to facilitate a successful implementation.
BS Degree in computer science or related field, or equivalent experience
5 + years experience in implementation and support with complex IT solutions
5+ years experience in at least one scripting language such as Ruby, Python or Perl or experience in an object oriented language such as Java, or C++
Familiarity with XML
1+ years experience and technical knowledge of MS SQL Server, networking and Windows Server OS
4+ years direct experience with technical consulting and support to external customers
Ability to comprehend and apply workflow and client functionality to products
Capacity to develop quickly a deep understanding of customers? business and technical environment
Ability to relate technical or functional issues to both, the technical and business environment of the customer.
Ability to express complex technical and functional concepts effectively, both verbally and written
Exceptional analytical skills
Ability to travel minimum 35%
Nice to have:
Experience in Regular Expressions
Experience with Enterprise Search Products
Working knowledge of T-SQL and MS SQL Database Administration
Enterprise IT Support Background
Experience in a law firm, enterprise search, or enterprise software vendor
Recommind values innovation, intelligence and integrity and rewards strong performance with increased responsibility and growth opportunities. We offer a comprehensive benefits package, great work-life balance (4 weeks of PTO per year) and a culture that is fast-paced, collaborative and fun. If you are interested in making an immediate impact on a fast growing company, we invite you to apply today.
Recommind, Inc. is the leader in predictive information management and analysis software, delivering search-powered business applications that transform the way enterprises, government entities and law firms conduct eDiscovery, enterprise search, and information governance. Recommind?s solutions automatically accesses, organizes and analyzes large volumes of information in context from myriad sources. Recommind customers include AstraZeneca, BMW, Clifford Chance, DuPont, Marathon Oil, Morgan Lewis, US Department of Energy (DOE), White & Case, and Wilmer Hale. Recommind is headquartered in San Francisco and has offices in Boston, New York, Sydney, London and Bonn, Germany. For more information, go towww.recommind.com.
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