Strategic Account Manager Acquia
THIS JOB HAS EXPIRED We are seeking an ambitious Strategic Account Manager responsible for developing & maintaining existing customer relationships. This role will proactively engage in the day-to-day management of the account including issue resolution. They will become the customer?s advocate within Acquia creating a positive customer experience that ultimately results in the renewal of the subscription. This role will work directly with Sales, Technical Support and Finance.
This position is designed for an experienced account manager who has a high attention to detail and strives for customer satisfaction. This is a great opportunity to hit a hot market with best-of-breed open source technology and be the front lines of our Account Management program.
Maintain solid relationships with customers
Identify new opportunities and work with Sales reps to drive them to a close
Coordinate with business users and procurement to ensure timely renewals
Update and maintain Sales database as appropriate
Must be able to proactively drive accounts with minimal over sight.
In order to be successful at Acquia, you must have the following types of traits & skill sets:
10+ years working in an account management role providing tech solutions to large enterprises
Strong leadership, teamwork, communication & cross-group collaboration skills
Must be able to proactively drive accounts with minimal over sight from sales or senior management
Proven track record of sustaining & growing complex relationships including closing the renewal, up sell / cross sell opportunities
Has owned & exceeded a Quota
Incredibly detailed oriented
Ability to perform in a fast paced environment
MS Office knowledge including Word, Excel, and PowerPoint
Experience with Salesforce.com and other CRM tools
||Burlington, MA |
THIS JOB HAS EXPIRED
We are a new software company that will provide value-added software products and services for the Drupal social publishing system
Shipping Product Investors: NEA
, North Bridge Venture Partners
, O'Reilly Alphatech Ventures
, Sigma Partners All Jobs: at Acquia
|Headquarters:||150 Presidential Way|
Woburn, MA 01801
|Company Profile:||With over two million downloads since inception, Drupal is used by web developers worldwide to build compelling websites. Diverse organizations use Drupal as their core social publishing system, including media companies, non-profit organizations, publishers, and many others.
Acquia plans to accelerate and extend market adoption of Drupal by advancing the core technology and offering value-added software products and network services that dramatically speed deployment and reduce risk.
Our founders are Dries Buytaert, the original creator and project lead of the Drupal open source web content management system, and Jay Batson, previously founder and CEO of Pingtel.|
Support Acquia with Social Media services