Strategic Account Manager TransZap
THIS JOB HAS EXPIRED Reports To:
Vice President, Account Management
The Strategic Account Manager maintains and expands relationships with strategically important large customers. Assigned to 5-10 named accounts, the Strategic Account Manager is responsible for achieving customer satisfaction, maintaining customer retention, and driving assigned sales quota and other strategic account objectives. The Strategic Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers? needs and expectations are met by the company.
Desired Skills & Experience:
Establishes productive, professional relationships with key personnel in assigned customer accounts
Coordinates the involvement of company personnel, including support, services, and management resources, in order to meet account performance objectives and customers? expectations
Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three year period
Proactively assesses, clarifies, and validates customer needs on an ongoing basis
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
Achieves assigned sales quota in designated strategic accounts
Meets assigned expectations for profitability
Achieves strategic customer objectives defined by company management
Completes strategic customer account plans that meet company standards
Maintains high customer satisfaction ratings that meet company standards
Completes required training and development objectives within the assigned time frame
Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed
Closely coordinates company executive involvement with customer management
Works closely with customer Services and Support to ensure customer satisfaction and problem resolution
Four year college degree from an accredited institution
Minimum ten years of oil and gas account management experience
Prior experience working in a customer relationship role at a software technology company
This position may require minimal travel
All prospective employees must pass a background check
Location: Denver, CO or Houston, TX
Area code: 303 or 281
Tax term: Full time
Pay rate: Competitive
FLSA Status: Non-Exempt
Visa Sponsorship: No visa sponsorship offered. Candidates must be authorized to work in the U.S.
EEO: Transzap is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team. (M/F/D/V)
Transzap is a dynamic, growing and fast-paced organization. As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines. This typically requires working a 40+ hour work week to accomplish performance objectives. With that, Transzap offers flexibility as to the specific working hours that may be required or available depending on your role.
Transzap is a SaaS company. Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business. The ability to creatively problem solve to our core value of ?leadership through innovation in everything we do?. Many positions within Transzap are customer-facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Transzap.
Confidentiality and our core value ?integrity and accountability? are critical components of the company.
||1999 Broadway |
Denver, CO 80202
THIS JOB HAS EXPIRED