Strategic Account Manager MarkMonitor
As the global leader in online brand protection, MarkMonitor uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world's leading brands. In the digital world, brands face new risks due to the web's anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of industry-leading expertise, advanced technology and extensive industry relationships to preserve their marketing investments, revenues and customer trust. Learn more at www.markmonitor.com.
The Strategic Account Manager is responsible for driving revenue within a set list of large accounts, demonstrating the MarkMonitor suite of services and managing sales opportunities from start to finish in the F1000 space. This individual will also be responsible for managing a defined customer base, and must specialize in ?moving laterally? within large enterprise accounts to locate and uncover new revenue opportunities with new internal client stakeholders.
This position requires a high level of activity and use of a CRM (Salesforce) to manage your territory. The Strategic Account Manager will have an understanding of the ?rhythm? of selling to achieve both quarterly and annual objectives, have excellent oral / written presentation skills, and a documented track record of success with large enterprise accounts in the NYC metro area is a must. The ideal candidate is highly consultative in their approach, creative in their thinking, and a true solution sales executive.
Generate revenue from a list of named accounts, which include both existing and new accounts;
Forecast accurately & honestly;
Update Salesforce.com daily;
Work with management and product specialists to close all deals in territory;
Dual focus of strategic account management, solution selling, and heavy prospecting (farmer/hunter);
Create an account plan for growing revenue in existing accounts;
Develop online brand protection strategies for leading global brands;
Consult with client on business requirements and pain points then develop revenue generating solutions, through true strategic solution sales;
RFP/RFI Responses in conjunction with support personnel;
Managing sales cycle within account set;
Learn and develop comfort selling and demonstrating a wide suite of SaaS based technologies.
8+ years? experience working in a consultative capacity for a high-tech software company, with a strong aptitude for technology;
Heavy experience preferred within Intellectual Property sectors; such as online brand protection, domain name management, etc.;
Experience managing large strategic relationships; C-level Financial Services vertical experience a plus;
Strong technology competencies ? ability to gain a thorough and detailed knowledge of software features and functions;
Experience with brand positioning and promotion strategies for leading brands (Fortune 500);
Skilled win-win negotiator;
Experience working with cross functional teams (product management);
Strong process management and attention to detail;
Exceptional written/verbal communication, presentation and interpersonal skills;
Advanced knowledge of Microsoft Office Products (Word, Excel, and PowerPoint) is required;
NYC Metro area based;
Capable of thinking creatively and making independent decisions;
Ability to flourish in a startup environment;
Self-motivated, requiring little direction, oversight and formal training;
Results driven and action oriented;
Ability to travel frequently.