Support Analyst Desktone

Responsibilities:
- Provide technical assistance to enterprise service providers and end users customers
- Must be able answer questions or resolve problems for clients in person, via telephone or from remote location
- May provide assistance with troubleshooting internal operations

Required Qualifications:

- Customer facing role
- Strong familiarity with MS Windows Desktops
- Experience with multi-server environments including Windows and Linux based operating systems
- Understanding of virtualized environments
- Understanding of storage solutions
- Experience with Active Directory, DNS and DHCP an asset

Compensation and Benefits:

Desktone offers an excellent compensation plan, commensurate with experience that is above average in the market. Additionally, employees are granted "equity stock options". Benefits include: comprehensive medical, dental and vision plans with a company-funded Health Savings Account. In addition, the company provides short- and long-term disability, immediate enrollment into the 401(k) plan, paid holidays plus flex time.

Location:	100 Apollo Drive Chelmsford, MA 01824 United States