| Web Site: | www.credant.com |
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| Industry: | Software |
| at Credant Technologies |
| Location: | 15303 Dallas Parkway Suite 1420 Addison, TX 75001 |
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| Description: | Company Summary CREDANT TECHNOLOGIES is a privately held company with headquarters in Dallas, Texas. CREDANT is a market-driven, innovative leader in mobile enterprise security software and is focused on delivering value to customers. Position Summary CREDANT is currently looking for a full-time front line customer support engineer for the next generation of mobile and wireless security. This person will be responsible for answering phone calls and responding to e-mails related to CREDANT's Enterprise data protection software solution. This position is located in the Addison TX office with hours between 8 4 and reports to the Director of WW Customer Support. Skills: - Prior front line support experience - Experience supporting an Enterprise application - Excellent communication skills (written and verbal) - Basic triage and case documenting skills - Basic Networking skills Experience with the following products: - Windows 2000/XP/Vista - Windows 2000 Server - Windows 2003 Server - Microsoft Active Directory (E-Directory, Novell a plus) - GPO - SMS - SQL Server Manager - SSL Certificate understanding - VMWare (Other Virtual Machine products) - Standard MSOffice products - CRM (Salesforce.com) Pluses: - Mac OS - PDAs (specifically Windows Mobile 5, 6 and 6.1 / Palm OS) - Ghost - McAfee Enterprise Suite - Symantec Endpoint Protection - Altiris - Digital Forensics Encase, Helix, etc. - Other encryption software (Safeboot, McAfee, Guardian Edge, etc) CREDANT is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental disability/handicap, marital status, veteran status, sexual orientation or any other basis prohibited by law. |
