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Support Engineer Jive Software
THIS JOB HAS EXPIRED
We are seeking an intelligent highly motivated Software Engineer with excellent communication and trouble-shooting skills to join our support team. The ideal candidate is passionate about delighting customers, an excellent problem solver, and is self-directed.This is a terrific opportunity to join a highly motivated, growing team and to contribute daily to the success of our customers as well as cultivate advanced Java skills. As Jive is fortunate to be a growing company, this job offers opportunities to advance for top performers.
Responsibilities
Identifying and fixing bugs in our application code
Answering both technical and non-technical questions for customers
Solving problems in complex customer deployments
Documenting solutions in our online community
Making recommendations on areas of process improvement
Finding ways to improve the overall customer experience
Providing feedback on our products from a customer and technical perspective
Requirements
BS in Computer Science or equivalent technical training and professional work experience
Experience in Java software development and web development
Knowledge of standard web technologies, including application servers, web servers, relational databases, browsers, etc
Excellent analytical and troubleshooting skills
Strong written and verbal communication skills
Experience with the Tomcat Servlet Container a plus
Strong multi-tasking skills
SQL programming and management of Oracle and/or Postgres a plus
Experience with Linux a plus
Work sponsorship is not available for this position
Cultural Requirements
Communicator: You possess strong communication skills and you enjoy working with customers.
Team-Oriented: You?re capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.
Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
Entrepreneurial: You thrive in a fast-paced, changing environment and you?re excited by the chance to play a large role.
Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
| Location: | 317 SW Alder Street Suite 500 Portland, OR 97204 United States |
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THIS JOB HAS EXPIRED
Jive Software
Investors: Sequoia CapitalAll Jobs: at Jive Software
| Web Site: | www.jivesoftware.com |
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| Headquarters: | 317 SW Alder Street Suite 500 Portland, OR 97204 United States |
| Industry: | Software |
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