Support Engineer Andera Inc.
Andera (www.andera.com), a venture backed Technology Company focused on the financial services industry, is revolutionizing the way people interact with banks and credit unions. We are innovating across multiple channels, which means you?ll work with the latest technology: iPhone, iPad, Android and tablet. We have already pioneered several breakthrough innovations including self-indexing documents, electronic 'wet' signatures, and oFlows Connect - a see-what-they-see real time collaboration infrastructure.
Andera?s award-winning oFlows SaaS platform allows users to apply for accounts, collaborate with staff members in real time, sign agreements, and provide supporting documentation across multiple channels and on devices with multiple form factors. (http://andera.wistia.com/medias/8895b84e3f)
The Support Engineer will be responsible for working with the Client Services and Features teams to support implementations, run shell scripts, troubleshoot errors and determine root cause. The Support Engineer will also be responsible for reporting and creating defect tickets as well as help troubleshoot issues with configurations and updating the database utilizing MySQL.
About the Opportunity
The successful candidate will have 3-5 years experience with advanced SQL / RDBMS querying , knowledge of MySQL, Oracle, or other common RDBMS, Unix navigation, shell scripting, log parsing and knowledge of the web. This is a highly critical role that requires a self starter who can work independently and with a team.
The successful candidate will have excellent attention to detail, strong problem solving and troubleshooting skills as well as excellent verbal and written communication skills.
Preference will be given to candidate who possess the following technical skill set:
Java, JBoss (or other java application server like Tomcat, GlassFish, Websphere, WebLogic, etc)
JSF, Richfaces, Facelets, Seam, JQuery, Hibernate, iText, ICE PDF
Andera is always looking for smart, dynamic and diverse professionals who share our commitment to innovation and excellence. To learn more about how we are changing the face of banking visit our website, follow us on Linkedin & Twitter or Like us on Facebook.
||Providence, RI |