Support Systems/Servers Engineer lll (NOC) RingCentral
THIS JOB HAS EXPIRED Since 2003, RingCentral has been breaking down the communication barriers created by complex on-premise hardware. RingCentral delivers cloud business communications solutions that frees people to work the way they want in today?s mobile, distributed and always-on work world. Delivered on a state-of-the-art cloud infrastructure, RingCentral?s cloud communications solutions help more than 300,000 customers thrive in a new world of work.
Support (Systems/Server) Engineer III is responsible for third-level support and administration of network operations? servers, and server applications. This will include, but is not limited to, monitoring systems, VoIP network Servers, troubleshooting and problem resolution, programming, and general technical support for these systems and their related applications.
Day to day Resolution of troubles on VoIP and call processes servers and network systems.
Advanced Programming (Perl, PHP, Shell, C, C++).
PC and Sun Hardware and Software advanced troubleshooting.
Providing systems technical support for both internal and external customers.
Training GNOC teams.
Design, Creation, Development and maintenance of documentation outlining job functions, tools, and systems required to perform support functions.
Design, develop, and implement key tools that support the needs of all GNOC teams, focused on automatio and adding functionality that does not otherwise exist.
Troubleshoot and resolve Network Servers and Systems Issue that impact customer services
Proactively identify Hardware and Software issues within Network Servers/Systems.
Some on call duties as needed.
Other duties as assigned.
Consistently stay up to date on network changes and new products.
Work on leading technology.
Develop tools for technicians to work in new systems.
Design systems and directions to keep the GNOC ahead of needs.
Must have advanced proficiency with the following:
Operating systems including Linux, Solaris, FreeBSD, Windows NT, Windows 95/98/2000, and MacOS.
TCP/IP server applications such as Sendmail, Bind/Named, Apache, Popper, and Radius).
Experience in data networking is preferred.
Experience in telephony and transport networking is preferred.
PC and Sun Server Hardware.
Programming Languages such as Perl, PHP3, shell, java, and C/C++, required.
General Networking (OSI Model, TCP/IP, bridging, routing, etc), required.
Experience with Netcool preferred.
Some on call might be needed
College Degree in computer science or equivalent work experience required.
RingCentral is an EEO committed to Diversity. See more at: www.ringcentral.com
||San Mateo, CA |
THIS JOB HAS EXPIRED