System Administrator Redfin
THIS JOB HAS EXPIRED Redfin's mission is to change the real estate game in the consumer's favor. We've built a bleeding-edge real estate search site with hordes of rabid fans and an iPhone app that was featured in Apple's TV ad campaign. Our real estate team guides buyers and sellers through complex real estate transactions - we're trying to do it better, faster, and less costly, advocating for the customer at every step of the way.
As a Redfin System Administrator, your job is quite simple: keep Redfin humming. You'll be given the freedom to practice your craft amongst some very sharp and motivated people. Your goal, if you choose to accept it, is to keep Redfin team members working through literal and figurative technical fires. You'll take ownership of networking, both wired and wireless, as well as Windows Servers and IP telephony. You'll be part of a team supporting all the IT hardware and software including laptops, servers, email, mobile devices, and troubleshooting issues with VPN, Internet, Windows and more. You'll also be responsible for front-line support of Web-based tools built by Redfin Engineering and rolled out to the field. You'll feed IT's knowledge back into new products and training curriculum as well as create self-help content to support users at scale.
This position has the following responsibilities:
Design, configure, document and maintain Cisco network infrastructure primarily via IOS
Escalation point for troubleshooting network and server related issues
Monitoring system performance, tuning and log analysis
Perform system updates, upgrades, backups, and recovery processes
Manage Cisco IP Phone infrastructure
Manage Windows Servers in an Active Directory environment
Apply administration best practices and methodologies
Helpdesk escalation point as needed.
Develop short and long term infrastructure plans to support Redfin?s growth
Support growing remote office infrastructure. Responsible for ISP, network and server infrastructure deployment and maintenance.
Investigate new technologies and research viability within Redfin?s infrastructure.
Create and maintain standard operating procedures and systems documentation.
Mentoring and training help desk staff.
Develop and maintain relationships with external vendors.
Highly functional project manager, you will be managing a lot of projects simultaneously that have significant impact to the organization.
The following qualifications are expected in order for the candidate to be highly successful:
Bachelor?s Degree preferred or equivalent work experience
2-7+ years of progressive technical experience in a startup setting
In-depth understanding of routing and network protocols, including the OSI model
Fluent in Cisco IOS
Strong network troubleshooting and problem solving skills
Syslog/SNMP configuration, maintenance and best practices.
Knowledge of SOX compliance and the impact and requirements for the organization from an IT perspective.
Solid knowledge with Cisco VPN technology and troubleshooting
Experience with Cisco Telephony Systems: Call Manager, IPCC, Jabber.
Proven experience documenting IT processes and procedures and project management
Strong understanding of Active Directory, DHCP, TCP/IP and DNS
Deep understanding of Microsoft Windows 7, Server 2003/2008, Exchange 2010, SQL, IIS
Experience with Google Apps for business preferred
Cisco and MCSE certifications a plus but not required
Good interpersonal communication skills and team player
Experience with the following languages is preferred but not required. C#, ASP.net, Python PowerShell, Batch.
Ability to receive and manage a wide variety of tasks with competing priorities.
Effective communication skills.
Ability to creatively solve highly technical issues and communicate changes to non-technical staff.
Excellent customer service skills.
Experience with AWS
||710 Second Avenue |
Seattle, WA 98104
THIS JOB HAS EXPIRED