SYSTEMS ADMINISTRATION ENGINEER(Job Number: 1300325) GlobalScholar
THIS JOB HAS EXPIRED Description
For more than three decades, Scantron has helped education, commercial, and government organizations worldwide measure and improve effectiveness with assessment and survey solutions. Scantron is best known for its pioneering and exceptional products and services that allow the rapid, accurate and reliable capture of student performance data. Scantron is proud to serve 80 of the largest 100 school districts in the United States. Scantron headquarters are located in Eagan, Minnesota. In total, Scantron has more than 1,100 employees located across six U.S. facilities. Scantron also has a world presence through more than 100 distributors in 70 countries. Today, 15 Ministries of Education throughout the world use Scantron scanning solutions for their national assessment programs. Scantron Corporation is an indirect wholly-owned subsidiary of Harland Clarke Holdings Corp., which also owns Harland Clarke Corp. and Harland Financial Solutions, Inc.
As a member of the systems management support team, a System Engineer is responsible for the systems management and technical performance of multiple Internet/Intranet or distributed systems environment including hardware, operating system, middleware, server administration tools, database and application server environments.
The systems management responsibilities include: incident management; daily monitoring; fault isolation and resolution; security management; backup and recovery; systems integration support; and change management. The technical performance management responsibilities include: performance analysis/tuning; interaction with telecommunications assessing network performance relative to the systems supported; systems architecture analysis and capacity planning. Special projects assistance will also be required providing systems administration support when implementing new functionality supporting business area requirements.
The primary hardware platforms supported include IBM Pseries and Xseries servers. The primary database platforms supported include IBM DB2, Oracle and Microsoft SQL server.
Key Duties / Responsibilities
- Essential duties are identified by asterisks.
Perform systems management functions including incident management, fault isolation and resolution, security
management, and systems and network integration. Participates in on-call support as required. Provides technical leadership regarding systems configuration management, troubleshooting and system s management methodologies and practices. (50%)-
Perform Backup and Disaster Recovery systems management functions. (10%)
Optimize the technical performance and capacity characteristics of system operating environments. (10%)-
Provide leadership and ensure controlled administration of changes supporting the systems operating environment. (10%)-
Perform system installations, refreshes, and upgrades (i.e. database, operating system, and application). (15%)-
Analyze the architectural and cost impact enhancements will have on the system and make necessary recommendations. (5%)-
Act as mentor to the more junior level System Administrators. Coach other members of the systems management team on performance management techniques, configuration management, and system management methodologies.-
This is a security sensitive position.
Communication & Contacts Required
Ability to present and explain technical information to diverse types of audiences (management, users, vendors, technical staff) in a way that establishes rapport, persuades others, and gain understanding.
- Interacts with the IT service delivery staff- management and other business and IT user stakeholders.
- Has contact with vendors, industry peers, and professional associations to keep informed of existing and evolving industry
standards and technologies.
Strong analytical, problem solving, and conceptual skills.
Ability to weigh various suggested technical solutions against original business needs and choose the most cost-effective solution.
Willing to work a flexible work schedule (6-3, 7-4, 8-5, 9-6 and/or 10-8).
Willing to work in a 24x7 on-call rotation, including weekends and after hours.
Proactive, self-starter, detail oriented, willing to learn.
Ability to establish and maintain effective working relationships with managers, peers, application development teams and external suppliers.
Ability to work in a fast-paced and dynamic environment.
Ability to learn quickly.
Willing to travel up to 3 to 4 times a year.
Education & Knowledge Required
Bachelor's degree in Computer Science, Engineering, or related discipline or equivalent experience. Master's degree is desirable.
MCSE, MCITP and/or VCP are desirable.
Ability to handle all system administration tasks.
Minimum of 7 - 10 years experience in technical infrastructure and operations support environments
Experience / Skills / Abilities Required
Experience in implementing and supporting high volume and high availability Internet/Intranet and Client/Server systems.
Experience in implementing and supporting Client/Server systems.
Experience in server networking with TCP/IP and systems integration through networking concepts.
Experience with operating system and application user account administration.
Experience with script writing to automate recurring tasks improving operational efficiency.
Understanding system performance configuration and tuning techniques.
Technical documentation skills are required.
Experience with network printing utilities. Configuration and ongoing maintenance.
Experience with Internet proxy servers, web filtering, antivirus, and Windows update servers a plus.
Experience with Windows Active Directory domain architecture and administration.
Experience with DNS and DHCP design.
Experience with automated monitoring tools a plus.
Strong customer focus and management of client expectations; ability to establish a high level of user trust and confidence in IT's knowledge of and concern for users' business needs.
Demonstrated experience working well with IT customers of varying levels of technical expertise in high-pressure situations and complex environments.
Perform work at a high technical level with an advanced systems understanding.
Highly desirable that individual has experience with two or more of the following:
Successfully worked with end users to develop effective solutions to diverse and complex business problems.
Demonstrated initiative, good judgment, and the ability to achieve results through others.
Successfully developed and implemented new technology and work processes.
Harland Clarke Holdings Corp. to include its subsidiary and affiliated companies (Harland Clarke, Scantron, Checks in the Mail, SubscriberMail, Global Scholar, Spectrum K12) is an equal opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, handicap or disability (physical or mental), Vietnam-era or disabled veteran status, and other factors protected by state and local laws.
||10900 NE 4th Street |
Bellevue, WA 98004
THIS JOB HAS EXPIRED