This is an excellent opportunity for an experienced IT Support professional to be a part of a top-notch team. Avalara Corp IT provides Best of Class support services to our 270 employees in a fast moving and dynamic environment. Based on beautiful and scenic Bainbridge Island, the Corp IT team is responsible for 6 offices in the United States and 1 office in Pune India. If you enjoy a rapid pace and the ability to make a positive difference in the delivery of IT Support Services to an emerging enterprise, this role will be ideal for you.
The Systems Administrator is responsible for supporting end-user technologies for Avalara Corporate users. The position supports all company standard systems, applications and software; including, but not limited to:
Microsoft Windows 2007
Juniper Pulse VPN
MFPs and FAX Devices
Setup workstations and laptops according to guidelines.
Provide phone support for internal customers.
Perform preventative maintenance on workstations and laptops.
Produce documentation and provide training for the end user relating to the technologies we use.
Troubleshoot and resolve networking issues in conjunction with other staff and vendors as needed.
Install, configure, and patch various operating systems (Windows Server, Windows XP, Windows 7,) for desktops.
Manage hardware and software asset lists. Maintain office infrastructure (server room and network) to ensure uninterrupted operation.
Resolve issues with phone systems, security system, etc.
Position must occasionally lift and/or move up to 30 pounds.
Position is occasionally required to stand for long periods; walk; reach with hands and arms and stoop, kneel, crouch, or crawl.
Support the Corporate staff in Avalara satellite offices.
Experience and Skills:
Strong troubleshooting and debugging skills for the Microsoft Platform.
Possess good communication skills.
Possess strong troubleshooting skills.
Knowledge Win2000/2003/2008r2 Servers and services like Active Directory
Knowledge of VMWare ESX 5.x a plus.
Strong technical knowledge of exchange server 2010 and Office 365
Demonstrated knowledge of networking and hardware standards.
Solid understanding of security concepts, principles and practices, including fundamental knowledge of OSI model.
Microsoft certification preferred.
Associates degree in Computer Science or Electrical Engineering, or equivalent years of work experience.
3-5 years in a technically related field.
Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, age, gender, national origin, disability, US Veteran status, or any other factor protected by Federal, state or local law.
435 Eriksen Avenue
Bainbridge Island, WA 98110