Systems Administrator UnitedLex Corporation
This position will require hands-on expertise in the distribution of software applications to the desktop environment using Microsoft SCCM. The candidate must be able to engineer, manage, and maintain software packages in a dynamic, geographically dispersed environment.
In addition, the candidate is expected to provide Level II and III support to the System Admin Team on daily operations, as well as being able to manage a Windows Enterprise Environment consisting of Server 2008 R2 and 2012 R2 Operating Systems. The environment management includes, but is not limited to, advanced technical skills administering Exchange Server, Active Directory Services, Lync, DHCP, DNS, and Federated Services. Establish best practices and policies for installation, configuration, maintenance, and troubleshooting issues related to the server environment.
REQUIREMENTS AND COMPETENCIES:
Bachelors Degree or equivalent experience.
5 -7 years in similar role with direct hands-on experience implementing, managing, and administering a Windows Enterprise Server Environment.
3 + years of experience packaging and deploying applications.
Excellent troubleshooting and critical thinking skills.
A thorough understanding of technical support practices, service level agreements, statistics and escalation processes.
Excellent verbal and written communication skills.
1.) SCCM Server Management
A superior knowledge and demonstrated technical proficiency in Microsoft Systems Center.
The candidate should be able to troubleshoot all aspects of SCCM effectively and understand the product flow patch management, software distribution and logging in detail.
Create, maintain, and update so software distribution solution documentation and standard operating procedures for SCCM 2012.
Build unattended installation packages for enterprise software applications.
Automate patch releases and configuration changes including all Microsoft patches, hotfixes, and the same for all other supported software.
Provide detailed custom reporting for software tracking, hardware inventory, and any other reports the business requires for monitoring its IT needs.
Coordinate release schedules with Desktop Services, Help Desk, and Data Center Operations.
Research and recommend innovative, and where possible automated approaches for system administration task. Identify approaches that leverage our resources and provide economies of scale.
Knowledge of and/or experience with the following: WAIK, PowerShell, VB Script, WSUS, VMware, and Admin Studio.
2.) Exchange Server Management
Support the day-to-day operation of the Microsoft Exchange Environment to include prorper functioning of the systems, assist in troubleshooting issues as they arise, create, delete, and modify user accounts as request are processed properly.
Be familiar with message tracking, message queues, Transport policies, and Receive Connections policies.
Knowledge of Distribution List creation, maintenance, and security.
Understand SMTP routing, DNS MX records, and troubleshoot related issues concerning message flow.
3.) Active Directory Service and Server Management
Proficient in AD account creation, deletion, group delegation, permission assignments, OU structures, and Group Policy management.
Understand, manage, and troubleshoot domain sites relationships, trust, and dependencies.
Exhibit full knowledge and ability to administer DHCP and DNS services like: building custom DHCP scopes, DHCP reservations, DHCP failover solution, DNS Zones, DNS records, and public facing DNS communications.
Aid in OU architecture, AD cleanup, and GPO inheritance to ensure domain longevity in support of company growth and expansion.
UnitedLex is an award-winning global leader in Legal Services Outsourcing with over 1300 attorneys, engineers, and consultants in thirteen global offices and three world class data centers. Headquartered in Overland Park, KS, the company was founded in 2006 with the singular mission to improve the performance of law departments, law firms, and academic institutions. We provide unparalleled state of the art solutions to our clients in North America, Europe and Asia. Our work utilizes insight, technology, and resources to reduce costs and solve complex legal and business challenges and is focused in the areas of: eDiscovery and litigation support, intellectual property, contracts, immigration, data forensics, cyber security and law firm domain and support services functions.
Full-time UnitedLex employees enjoy free health, dental, vision, short term disability, and life insurance, plus paid holidays and paid time off. The company also provides a wide selection of other group benefits and a 401(k) with a 100% vested company match.
As a fast growing company, we are committed to hiring talented individuals, providing great places to work environments, developing our people through formal and informal training and diverse experiences, and providing interesting, challenging, and innovative work.
UnitedLex is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.
Experience and Skills
Responsible for administering and specializing in Microsoft SCCM capabilities to ensure large enterprise network patch management, distribution and compliance functions are met.
Provide technical support in developing innovative technical solutions and troubleshooting SCCM faults.
Participate in the development, and successful deployment of software to all applicable SCCM supported platforms deployed using SCCM and Windows Installer technologies.
Create SCCM management reports as required to support daily operations and staff tasking on the state of the information technology enterprise.
Create and document Standard operating Procedures spanning the full scope from design to implementation of SCCM.
Responsible for Level II and Level III support for the Systems Team day-to-day operations, troubleshooting any issue with Enterprise Services, and contribute to future project planning, design, and implementations.
Maintain a professional attitude and provide excellent customer service at all times, to include maintaining a good work ethic and assisting other analysts and staff when needed.
Completing other duties as assigned outside of normal workload.
||Overland Park, KS |