Systems Engineer - Enterprise SevOne
The SevOne Systems Engineer is a seasoned professional who has extensive technical experience supporting the sales efforts for high-value, IP-based, networking solutions at multiple levels within various telecommunications service providers and large enterprise customers. Highly developed organizational and people skills are a must as this person will be establishing and maintaining long-term relationships with large, high profile accounts. This position requires someone who displays strong knowledge in a number of technologies, can operate under minimal supervision, is a self-motivated, fast learner, and is highly competent in communicating technology concepts with customers, partners, sales, and fellow employees.
Own entire pre-sales technical cycle, including assisting sales manager in closing the sale.
Meet or exceed support, sales, and business development objectives in collaboration with the sales team.
Use technical and business writing skills used to respond to technical portions of new business proposals, e.g. RFP/RFI.
Provide Pre-Sales product Proof of Concept (POC) oversight to ensure client is successful with products and understands product capabilities. This includes planning, staging, installing, and managing the POC process.
Develop and deliver product presentations at customers, conferences and other venues as required.
Provide relevant customer feedback to corporate: features, futures, issues, success stories, and competitive field intelligence.
Own assigned accounts from an overall customer satisfaction perspective
Strong Pre-Sales Engineering experience (7+ years)
Telecom carrier or large enterprise customers
Worked for data/voice/video products company
Has worked for a small company in a remote/work at home office (a plus)
Technically competent & hands on in the following areas:
OSS/BSS space, specifically Network Performance Management
Databases (MySQL a plus)
Data and Voice Network design
Network protocols, TCP/IP, MPLS, & SNMP.
Professional service experience with SOAP, PHP, Perl, or XML (a plus)
High degree of knowledge of networking with IP MPLS, Cable, Fiber, Ethernet, 3G, 4G/LTE, IMS
Knowledge of mobile wireless network design and service delivery
Strong presenter and communicator
Savvy project manager
Capable of cross-selling products and services
Understands and is sensitive to customer business requirements
Self motivated with strong team attitude
Strong planning, organizational, and prioritization skills
Strong work ethic and integrity
Operates with a high degree of professionalism
Effective written and verbal communicator
Demonstrates strong judgment and analytical skill
Initiative and accountability
Adaptable to change/flexible
Innovative business and technical problem solver
||Wilmington, DE |