Systems Engineer Tantalus Systems Corp.
Tantalus is seeking a Systems Engineer who is an active member of the Field Services team responsible for delivering and implementing customer contracts. Your role will be to coordinate, supervise, and execute Tantalus Utility Network (TUNet) deployments from initiation through delivery, including site surveys, installation, configuration, commissioning, and other associated details. You will support customers in solving complex product problems, train customers, and provide technical support. Your responsibilities will also include working with internal departments such as Manufacturing, Sales and Marketing to coordinate product deliveries and communicate customer requirements. You will be a primary interface with our customers, intent on ensuring that Tantalus meets or exceeds expectations. You may be required to travel as much as one to three weeks per month on average. You may also be called upon to undertake duties outside those of your principle role as stated above.
This position is based in Raleigh, NC, USA or Burnaby, BC, Canada
Education & Professional Credentials Desired:
Degree or Technologist Diploma in Engineering (Electrical, Electronic or Computer preferred)
Minimum 5 years work experience of direct interaction with customers
Minimum 5 years work experience in large network implementations
Current experience in using RF test equipment including spectrum analyzers, oscilloscopes to diagnose radio equipment in less-than-ideal field conditions
Able to navigate and operate within a Linux or Unix computing environment from the command line
Working knowledge of Microsoft Office products, including MS-Project
Work experience with Electric Utilities
Knowledge of radio propagation characteristics including effects of antenna selection and various environmental conditions
Licensed amateur radio operator
RF experience from the Wireless Telecommunications Sector
Personal Attributes Required:
Able to multi-task and manage a work load consisting of multiple projects
Excellent interpersonal skills including: teamwork, respect & courtesy
Team builder, effective communicator, and is decisive
A self-starter that is attentive to detail and an innovator that is driven to excel
Strong problem solver/troubleshooter and ownership of customer issues
Excellent verbal and written communication skills in English
Tantalus provides Smart Grid communications technology that enables electric, gas & water utilities to optimize the use resources by automating monitoring & control processes, improving operational efficiency, and delivering the information utilities and consumers need to manage energy intelligently and cost-effectively.
TUNet ? the Tantalus Utility Network ? is deployed at utilities throughout North America determined to drive down operational costs, increase reliability and deliver top-tier customer service. TUNet provides the rapid and reliable two-way data communications utilities need today for Advanced Metering (AMI), Demand Response (DR), and Distribution Automation (DA), along with the flexibility and adaptability to scale step-by-step as the Smart Grid evolves.
Tantalus is a private company founded in 1989. Tantalus' technology development and administrative offices are located in Vancouver, British Columbia and its commercial offices are located in Raleigh, North Carolina. Tantalus Systems offers a competitive compensation package and a business culture which rewards performance.
||Raleigh, NC |