Systems Engineer All Covered
All Covered is focused on enabling the success of small and medium-sized businesses through the effective use and management of technology. The company is the US industry leader in the provision of IT Services for companies with between 10 and 100 employees. Our company serves 37 of the top 100 cities in the US and has thousands of clients across every major industry.
Our comprehensive services, including network, server and desktop support are delivered by a world-class team of technical experts. They possess a broad-based knowledge and take a vendor neutral approach. Our success with over 1,000 contracted clients has created a need for outstanding IT talent looking for exciting and lucrative career opportunities.
Our culture is based on a core team of professionals always striving to deliver the best solutions for our clients. We value honesty, enthusiasm, respect, ownership, excellence and a service oriented attitude. This culture is essential to our success, distinguishing us from our competition and enabling us to hire and retain the best and brightest people in this business.
Primary focus on providing technical knowledge and support regarding network operations issues for multiple clients.
Duties and Essential Job Functions:
Document, test, and modify network operating systems to enhance efficiency and reliability.
Diagnose and remedy network and user issues.
Implement client projects by drawing upon a variety of prior technical experience.
Maximize network performance through proactive network design and monitoring.
Develop and maintain accurate and timely guidebooks for clients.
Maintain 76% overall utilization.
Provide on-the-job training (via shadowing) to Support Specialists.
Produce up-to-date records of clients? networks as they grow.
3-5 years experience in network administration.
2-4 years desktop administration.
3-5 years operating systems experience (Windows, Mac, Unix, and/or Linux)
3-5 years Exchange
Proven network analysis and diagnostic skills, ability to implement quick and effective solutions to network problems, and escalate issues when necessary.
Advanced knowledge of Microsoft Office applications.
Proven dedication to enabling continuous operations.
Proven ability to operate productively in a virtual office environment, delivering reliable follow-up and using off-site connectivity and wireless communications tools.
Successful at working in a team culture.
Excellent verbal and written communication skills.
Possess valid and clear drivers? license.
Daily interaction with variety of clients. Must refer questions or concerns outside technical area to other team members in order to achieve client satisfaction.
The majority of work will be performed at client locations which may vary in terms of quality of workspace. Must be able to lift, carry, and reposition all parts of user workstations, network appliances, and printers. Consecutive hours spent sitting in front of computer monitor and using keyboard and mouse.
All Covered offers competitive salaries and benefits
All Covered is an Equal Opportunity Employer
All Covered is a Gold Certified Microsoft Partner
||San Diego, CA |