Systems Engineer Recommind
THIS JOB HAS EXPIRED Recommind has just been recognized as one of the ?World?s Ten Most Innovative Companies in Big Data? by Fast Company and as one of the ?Fastest Growing Companies in the Bay Area? by the San Francisco Business Times. Our technology is sophisticated, but our mission is simple: to help organizations manage and leverage their information. By focusing on the rapidly growing volumes of unstructured information they create every day, we enable our clients to unlock the value in their information assets in ways they could not before. We do this by building enterprise applications on CORE, our very powerful unstructured data management and analytics platform.
We are looking for a Systems Engineer to provide systems administration for production systems for Recommind?s OnDemand and SAAS services. This position will build, configure, maintain, administer, optimize and troubleshoot.
Install and configure operating systems and application software.
Perform troubleshooting and problem resolution.
Service user requests for new systems or changes to existing systems.
Provide 7x24 oncall support as needed.
Work with managed service provider to support internal and external customers.
Maintain monitoring systems.
Keep documentation current.
Automate manual tasks.
A minimum 4 years of experience performing Windows system network administration tasks.
A minimum 4 years of experience performing IT help desk and/or IT customer support tasks.
Technical training, knowledge and/or experience with recent versions of Microsoft Windows and Microsoft Office.
Basic knowledge of shell scripting, Perl/Ruby, SQL Database, Web Servers (Tomcat).
Technical training, knowledge and/or experience with network and security devices, including firewalls and switches.
Basic knowledge of storage management systems
Must possess an Associate?s degree in computer science, management information systems, or a related field. Two years of relevant experience with Microsoft Windows server operating systems, Active Directory, Group Policies, DNS and TCP/IP networking may be substituted for the Associate?s degree.
Ability to troubleshoot and solve complex technical computer problems.
Ability to stay current with changing technology.
Requires excellent verbal and written communication skills.
Ability to prioritize and meet deadlines within specified time constraints.
Experience supporting a production service with external customers (SAAS or Internet)/
Must be able to perform with little or no assistance under normal circumstances.
Understanding of the manner in which components of networks with multiple Windows PC and Internet access intercommunicate.
Ability to provide phone and email support and interact with customers in stressful situations.
Prefer knowledge of Hosting operations, specifically in regards to back office systems.
Recommind values innovation, intelligence and integrity and rewards strong performance with increased responsibility and growth opportunities. We offer a comprehensive benefits package, great work-life balance (4 weeks of PTO per year) and a culture that is fast-paced, collaborative and fun. If you are interested in making an immediate impact on a fast growing company, we invite you to apply today.
Recommind, Inc. is the leader in predictive information management and analysis software, delivering search-powered business applications that transform the way enterprises, government entities and law firms conduct eDiscovery, enterprise search, and information governance. Recommind?s solutions automatically accesses, organizes and analyzes large volumes of information in context from myriad sources. Recommind customers include AstraZeneca, BMW, Clifford Chance, DuPont, Marathon Oil, Morgan Lewis, US Department of Energy (DOE), White & Case, and Wilmer Hale. Recommind is headquartered in San Francisco and has offices in Boston, New York, Sydney, London and Bonn, Germany. For more information, go towww.recommind.com.
Recommind is an equal opportunity employer.
||San Francisco, CA |
THIS JOB HAS EXPIRED