Tech Support Beast â HTML + CSS â Entry Level HubSpot
Us:
- Voted Best Places to Work by Boston Business Journal 2010, 2011, and 2012
- Founded in 2006, actual 3-year growth of 6015% (and still growing rapidly!)
You as the Tech Support Beast:
- Help our customers troubleshoot through software processes and bugs while on the phone
- Take ownership of technical issues and take our customers' problems, puzzles, bugs, etc through to completion from beginning to end
- Learn to follow and maintain a streamlined bug filing and resolution process
- Spread the love. Regularly document troubleshooting and problem resolution steps so the rest of the Services team â€" and our customer base â€" can learn from them
The Ideal Beast
- 0 - 1 years experience in customer service environment
- HTML and CSS Beastliness (Translation: you rock at HTML and CSS)
- Excellent communication skills, both written and verbal are an absolute must!
- You are a true problem-solver
- Your friends describe you as independent, reliable, and accommodating
| Location: |
Cambridge, MA
United States
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