Technical Analyst_FXBO_CS Wall Street Systems
Wall Street Systems Technical Analysts are an integral part of the Client Services team. Their main role is to provide application support, receiving and analyzing technical issues from clients for the Wall Street Systems FX/Back Office product, finding and applying solutions to client issues in the Wall Street Systems FX/Back Office product, and preparing customer reports and internal reports from our management and control systems.
As part of the Client Services team, the Technical Analyst will be responsible for:
Providing application support to the global Wall Street Systems FX/Back Office client base.
Receiving and analyzing technical issues from clients for the Wall Street Systems FX/Back Office product.
Finding and applying solutions to the client issues in the Wall Street Systems FX/Back Office product.
Recognizing and escalating critical issues according to policy.
Preparing customer and internal reports from our management and control systems.
Providing in-office cover during US Holiday periods.
Required Skills and Knowledge
Technically oriented, and literate in a common operating system such as UNIX and Linux
Proven application support experience
Some database knowledge ? SQL or Oracle Administration would be an advantage
Solid communication skills in written and spoken English
Confident and able to operate independently within defined guidelines
Bachelor?s degree, preferably in an IT-related subject
1 ? 2 years relevant experience
Horsham, Pennsylvania, United States
- 60,000.00 USD
||Horsham, PA |