Technical Business Analyst LivingSocial
LivingSocial is the local marketplace to buy and share the best things to do in your city. We help local businesses grow by introducing them to high-quality new customers and give merchants the tools to make our members their regulars. Based in Washington, DC, we have more than 70 million members around the world.
At LivingSocial, we move fast, take risks, and pride ourselves on staying flexible, fun, and ferociously committed to executing each day. Do you want to be challenged by your job and be surrounded by passionate, dedicated, and creative people? Are you hungry? If so, we want to invest in you!
The Salesforce.com Technical Administrator / Analyst will develop and maintain the Salesforce and force.com application to ensure continued delivery of innovative, high quality solutions to meet business needs for those departments currently using Salesforce, as well as building the necessary interface and tools to integrate new departments into Salesforce.
This position is part of a team that is responsible for the overall development, configuration, and operation of the implementation and continued operations, as well as the continuous improvement of the Salesforce tools for all user groups such as Sales, Operations, Consumer Care, Marketing, Support, and other internal teams. The Salesforce Administrator / Analyst will independently perform development, testing, implementation, documentation, and updating tasks relating to the Salesforce system and other integrated applications.
Essential Knowledge & Qualifications:
? Provide global day-to-day end-user support (including system configuration, complex formulas and system maintenance) and assist users with proactive best practices to enhance and increase their knowledge of Salesforce.com.
? Contribute on the technical side of business projects and create solutions to meet challenges (including performing detailed analysis of technical and business requirements).
? Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
? Design, document, build, test and deploy enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce.
? Research changes in upcoming versions of salesforce.com and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity.
? Drive and increase user adoption and ensure user satisfaction, including developing, documenting and delivering training.
? Maintain a holistic view of all business processes and users in the system to understand cross functional impacts with regard to configuration, process, workflow and reporting.
? Lead with user requirement sessions and document user requirements to address changing business needs.
? Manage special projects as assigned. This includes sales compensation, sales reporting tracking, ad-hoc reporting, etc.
? Ability to design and understand integrations between Salesforce and other applications / systems
? Ability to interact with senior members of management, including C-level executives.
? Successfully manage multiple concurrent projects.
? Prepare and present clear technical analysis.
? Effective verbal and written communication skills and strong work ethic.
? Be able to work in a fun and spirited environment.
Education & Experience:
Understanding of object oriented programming
1+ years of Salesforce administration experience.
Understanding of Apex and SalesForce.com APIs.
Strong knowledge of Visualforce
Detail-oriented and able to manage multiple tasks and deadlines
Strong business decision-making ability.
Strong analytical and computer skills.
Effective written and verbal presentation skills.
Able to work with minimal supervision.
LivingSocial appreciates your interest in our company as a place of employment. It is the policy of LivingSocial to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, color, creed, national origin, sex, age, disability, or veteran status. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. The company will comply with its legal obligation to provide reasonable accommodations to qualified individuals with disabilities.
||Washington, DC |
LivingSocial is redefining localized online advertising and social commerce, while building a great company and having a blast along the way. The explosive growth and potential of LivingSocial has been recognized by both new and traditional media - from the Wall Street Journal to Facebook's CEO. To help fuel our growth, LivingSocial has secured over 49 million in funding this year from some of the most prominent venture capital companies in the nation.
20 - 50M RaisedInvestors: Grotech Ventures
, IVP-Institutional Venture Partners
, U.S. Venture Partners All Jobs: at LivingSocial
|Headquarters:||1445 New York Ave. NW|
Washington, DC 20005
|Industry:||Consumer Products and Services|
|Company Profile:||LivingSocial is the local marketplace to buy and share the best things to do in your city.
With unique and diverse offerings each day, we inspire members to discover everything from weekend excursions to one-of-a kind events and experiences to exclusive gourmet dinners to family aquarium outings and more.
We help local businesses grow by introducing them to high-quality new customers and give merchants the tools to make our members their regulars.
Based in Washington, DC, we have more than 70 million members around the world.|
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