Job Details

TECHNICAL CONSULTANT

Job summary:

Performs consultative duties for customizations, modifications, systems analysis, client support and training on various development and customization tools and utilities, serving as the subject matter expert, and transfer product and industry knowledge to early adopters, departments, beta customers and large-scale, high profile costumer implementations. Education methods, deliverables and activities include but are not limited to instructor led training, web casting, on-site client consulting providing subject matter expertise support and so on. Proficient in one or more areas of products and industries, can handle complex curriculum and consulting projects, support technical implementation issues and works independently

Job Duties and Responsibilities:

Ø Requires a working knowledge of technology including but not limited to, development tools, databases, operating systems, programming languages

Ø Requires a strong desire to learn the Lawson technical infrastructure, development environments, third party products used to support the Lawson applications

Ø Develop the consulting skills and specific recommendations surrounding Lawson (and related third party) technologies and tools in order to perform product customizations, modifications and related consulting/training activities

Ø Maintain up-to-date skills on the most recent release of the Lawson technical and third party tools to continue to provide a high level of service to the Lawson customer

Ø Must have and maintain a high level of communication skills, both written and oral

Ø Must develop a working knowledge of the current Lawson Implementation Methodology and tools used to provide an accurate, complete and successful implementation. Includes understanding all of the Lawson positions and responsibilities as part as part of the implementation

Ø Understand the role and responsibility of the Technology consultant in an implementation

Ø Complete all required documentation as part of the implementation, including status reports, exit documents, expense reporting, technical documentation, etc

Ø Maintaining regular contact with the Lawson Project Manager or engagement owner and the client's technology project team

Ø Coordinating communication within the LPS team to include identification of client expectations, critical business issues, and any pertinent information discovered during the turnover process with the sales team

Ø Promote Lawson, its products and services, in a positive, responsible manner

Ø Provides clients with consulting expertise and “best practice†recommendations around enhancing the standard Lawson products, tool utilization, staging of enhancements

Ø Responsible for analyzing and interpreting client requirements, drafting functional descriptions and/or programming specifications as required

Ø Coordinating Lawson's participation in the client's project, including: technical training, technical consulting, etc., following Lawson's Implementation Methodology

Ø Increased knowledge of the Lawson products including applications, and the ability to apply this knowledge to the implementation planning process

Ø Work closely with the Project team to coordinate participation in the client's project including: training, technology consulting, etc., following Lawson's implementation methodology (Project Architect) to clients, prospective clients, and third parties

Ø Introducing new and/or additional Lawson products and services to enhance the client's business usage of Lawson while meeting the client's business needs via the change control process

Ø Assume technical ownership of assigned projects