Job Details

Technical Consultant, Public Sector/ Utility Computer Information Systems Billing

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Infor delivers fully integrated enterprise solutions for a wide range of industries, as well as best-in-class, stand-alone products that address the essential challenges its customers face in areas such as enterprise resource planning, supply chain planning and execution, customer and supplier relationship management, asset management, product lifecycle management, financial and performance management, and business intelligence. With 8,100 employees and offices in over 100 countries, Infor provides enterprise solutions to more than 70,000 customers. For additional information, visit www.infor.com

Municipalities often rely on multiple computer systems that don't work together smoothly or adapt well to rapidly changing environments. To do your job well, you need to know as much as you can about your customers and their businesses. It's not enough just to have access to customers' meters, you should also know what services they need and how to deliver them. Change continues to generate increasing demand for new ways to support customers, and utility billing systems must keep pace.

Infor Public Sector CIS Billing gives your staff the power to serve customers professionally and efficiently every day with cutting-edge customer information system (CIS) tools. We designed this comprehensive utility billing software suite specifically for local and state agencies' water, wastewater, storm, and refuse customers.

The Technical Consultant will be responsible for full life cycle project implementation beginning with requirements gathering, business analysis and design, through testing, documentation and implementation.

The successful candidate will have provide Technical expertise to our Public Sector/Utility customers and our Functional Consultants. The Technical Consultants will be involved in integration and configuration on our client engagements to ensure the smooth transition on each implementation. Additionally, the Technical Consultant will provide expertise in the determination of the need for interfaces and upgrade of databases for each engagement.

The preferred qualifications include an undergraduate degree, or equivalent work experience, and experience as a Technical Consultant, experience in Customer Care, Billing, or related in the Utility and/or Public Sector is a plus. Willingness to travel at least 70% of the time.

If you are interested in this role please contact Mike Joseph, Senior Recruiter, Infor, by phone at 734-667-1491 or email at michael.joseph@infor.com

Infor Global Solutions offers a competitive compensation and benefits package. Infor respects and embraces diversity in our workforce. EOE/AA M/F/D/V