Technical Project Manager Silver Spring Networks
THIS JOB HAS EXPIRED Tracking Code
Silver Spring Networks is seeking a Technical Project Manager with experience in large scale network and system deployment. The projects will support the Customer Operations organization whose responsibilities include the growth, management and 24x7 operations of the SSN Smart Grid and data center infrastructure required to support our customers. Working with all organizational levels and groups, as well as external vendors, and customers, you will develop and manage project schedules and resources, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle.
A strong technical background in IT infrastructure, technology development /deployment is essential for your success in this position. You must have a proven track record of project completion that is on time and within budget. Successful candidates must be able to command the technical respect of engineers as well as run extremely effective projects on compressed timelines. Successful candidates must extensive experience working directly with customers including establishing project scope and schedules, establishing joint roles and responsibilities, managing mutual commitments, managing change, and monitoring for and addressing new customers? requests and customer satisfaction.
Manage multiple, competing, cross-functional projects simultaneously. Develop and maintain resource capacity plans to help determine resource constraints. Work with management to alleviate bottlenecks in the projects. Consider moving up in responsibilities
Work with Operations managers and leads to ensure proper resource alignment and prioritization for multiple projects. Be a strong advocate for your project in a dynamic environment with many competing projects and priorities. Help Manager by providing status updates to other groups/customers and acting as a point-person for requests for information and support.
Manage Operations Maintenance Schedule for upgrades, patches and other activities which require tight coordination between multiple groups and the customer. Work with diverse departments including Engineering, Product Management, Customer Support, Customer Project Management, and Field Engineering to finalize release schedule details. Work with Operations staff to identify maintenance windows and resources. Work with Customers and/or the Customer Support team to schedule downtime.
Manage ad-hoc customer requests to completion. Act as liaison and project manager for small, short duration, improvement or problem resolution efforts.
Provide hands on project management during analysis, design, development, testing, implementation, and post implementation phases of new customer environments. Provide on hands on project management for all software and firmware upgrades, and hardware and operating system upgrades to customer environments.
Run project meetings efficiently, publishing notes and actions, creating and maintaining timelines, and keeping large, diverse groups informed of progress and obstacles.
Develop and manage end-to-end project plans and ensure on-time, within budget, delivery of new customer environments. Work with pre/post sales teams to verify all customer requirements have been collected, documented and agreed to. Build project schedules based on standard processes (which you will help develop and maintain), accounting for any ?one off? requirements, and identify resources required.
Host and provide status updates in weekly project meetings. Establish and run effective meetings for project status and issue resolution.
Build project schedules, based on standard processes (which you will help develop and maintain), accounting for any ?one off? requirements, and identify resources required.
Review existing processes, procedures, work methods and identify concrete improvements to improve operational effectiveness and accuracy.
3+ years of Operations experience and 1+ as a Technical Project Manager, preferably in a service provider (ISP/ASP), telecommunications/carrier, and/or large enterprise or internet/application service provider infrastructure. Functional managers with experience in these areas would also be considered.
Demonstrated ability to organize, prioritize and manage multiple tasks and concurrent projects.
Demonstrated skills in requirements gathering, resource organization, project/task prioritization and schedule development.
Strong working knowledge of servers, networks, database and software applications. Hands-on experience in these areas is a definite plus. Highly organized engineers would also be considered.
Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels. Ability to communicate technical topics/issues clearly and concisely.
Experience with managing projects related to rapid network, systems and data center growth, as well as, capacity management a plus
Experience and familiarity with standard project management tools
Bachelor of Science in a technical discipline (Engineering, Computer Science, etc.). Equivalent experience may be considered.
Redwood City, California, United States
||575 Broadway Street |
Redwood City, CA 94063
THIS JOB HAS EXPIRED
We are a highly innovative, committed team, collaborating to make a difference in the world. Our rapid growth, passion and high energy create a somewhat chaotic and intense environment, yet we are very focused on our customers and meeting our commitments. We are smart, creative and hard-working, and believe the work we do and the people we work with are fun. Silver Spring Networks had their IPO in March of 2013 and we are not looking back.
Investors: Foundation Capital All Jobs: at Silver Spring Networks
|Headquarters:||555 Broadway Street|
Redwood City, CA 94063
|Industry:||Cleantech / Energy|
|Company Profile:||With more than ten years of experience, Silver Spring Networks is the leader in networking technologies that modernize today's power grid. We have delivered more than 16.5 million Silver Spring-enabled devices, which our utility partners rely on, in concert with our software and services, to improve energy management and efficiency. Silver Spring securely connects consumers and utility providers through powerful and proven energy networks that can be easily expanded as needs evolve.
Our open, standards-based networking solutions enable all energy devices, from in-home energy devices to smart meters to load control devices, to connect together to deliver the highest performance possible. By connecting homes and businesses directly with their local utility, we help everyone manage and integrate renewable energy sources better, bringing greater energy efficiency to the planet and our world - brilliantly.
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