Technical Service Specialist - Sawgrass Industrial Division Sawgrass Technologies, Inc.
Location: West Coast, Remote Employee
Industry: Printing Ink Manufacturing
Job Type: Full Time Management
Education Level: Bachelors Degree Preferred
Career Level: 2-5 years experience
About the Job
This is a rewarding position in a fast paced, entrepreneurial environment within the digital color graphic printing industry located in Mt. Pleasant, SC. We are looking for an ambitious Technical Service Specialist wanting an excellent career path along with a competitive remuneration package. Strong computer skills and attention to detail and excellent verbal/written communication skills are a must.
Technical support via the phone.
On-site support and new equipment installations.
On-site platform and applications training
Trade Show Installations and Demonstrations of products
50% travel required.
Experience and Skills:
Minimum 2 year experience repairing and troubleshooting mechanical issues associated with Mimaki, Roland, Dgen, and Mutoh. Knowledge of other printers and Grand Format platforms a plus.
Minimum 2 year experience with RIP software from Ergosoft, Wasatch, Mimaki RasterLink, Onyx or other popular brands.
Prefer the individual to have attended OEM equipment training from all or a portion of the following Manufacturers: Mimaki, Roland, Mutoh, and Epson.
Prefer experience printing directly to textiles as well as other substrates.
Minimum 2 years experience utilizing a Service Reporting System (CRM , Sharepoint, Lotous Notes)
Spanish a plus
Company Paid Life Insurance
Company Paid Short Term Disability
Company Paid Long Term Disability
Voluntary Life Insurance
Voluntary Child Life Insurance
Voluntary Spouse Life Insurance
Paternity and Maternity Leave
401K with Company Contributions
Health Savings Account
Dependent Care Flexible Spending Account
Health Care Flexible Spending Account
Paid Time Off/Holidays
About Sawgrass Technologies
Sawgrass Technologies, Inc. is a leading developer of digital printing technologies that allow our customers to customize a vast array of products --- large and small --- including plastics, metals, films, ceramics, and textiles. Sawgrass develops state-of-the-art systems that enable customers around the globe to produce highly customized, high-quality, full-color images. Sawgrass Technologies is headquartered in Charleston, South Carolina with additional offices in Basel, Switzerland and Sheffield, England.
||Mount Pleasant, SC |