Technical Solutions Professional - London AvePoint

The Company:
AvePoint is a global technology company and proven software leader. Since 2001, AvePoint has become the world's largest provider of enterprise-class governance, compliance, and management solutions for social enterprise collaboration platforms, helping more than 10,000 customers. AvePoint, Inc. is headquartered in Jersey City, NJ, with wholly owned operational centers in the USA, Canada, Australia, South Africa, United Kingdom, France, Germany, Netherlands, Switzerland, Japan, Singapore, and China. AvePoint is a Depth Managed Microsoft Gold Certified Application Development Partner and Gold Certified Collaboration and Content Partner, as well as a US Government GSA provider via strategic partnerships.
The Job:
The Technical Solutions Professional (TSP) serves as the key technical point of contact for inside and enterprise sales groups. The TSP works in a consultative role to assist in the successful closings of new deals and repeat purchases by performing pre/post-sales support and on-site demonstrations to our prospective and existing enterprise customers. The ideal candidate should have a solid technical background and experiences in solution selling and other enterprise sales skills.
Responsibilities:

• Present and demonstrate AvePoint's product offerings tailored to customer objectives remotely and on-site
• Provide proactive support to current and prospective clients
• Become an expert in the features, benefits of our applications
• Communicate with prospective customers assisting and guiding through the evaluation and selection process
• Deliver web-based training sessions for clients
• Act as the customer advocate and liaison for product management and development
• Propose and/or design technical solutions, which include creating prototypes and proofs of concept
• Align AvePoint's Product line to provide a comprehensive solution that satisfies the customer's business needs
• Working knowledge of software integration using Microsoft Windows Server technologies
• Backup the technical support team as needed

Qualifications:

• University Degree (Computer Science/Engineering majors preferred) with 2 to 3 years of work experience
• Excellent written/verbal communication and presentation skills
• High level of customer service ability
• Ability to work individually and within a highly collaborative team setting
• Willingness to learn and adapt in a fast paced environment

Knowledge in the following area:

• Understanding of Microsoft SharePoint architecture, components, and configuration. Understand the differences between the SharePoint versions
• Working knowledge of Relational SQL Server 2000, 2005, and 2008
• Must be able to install, configure, and maintain Windows Server 2000/2003/2008, IIS and SQL server and how these software components integrate with SharePoint
• Experience in ITPro related topics such as server administration for Microsoft Windows Server, SQL Server, and SharePoint technologies
• Ability to install, configure, and troubleshoot a Windows 2000/2003/2008 cluster Server
• Working knowledge of TCP/IP, DHCP, DNS, Active Directory, SMTP, and DHCP technologies
• Experience performing production updates in a 24/7 environment
• Working technical knowledge of current software protocols and Internet standards
• Competence with testing, flowchart, and data mapping tools and procedures

Reference Number : 02042013 014/R30

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