Technical Support Coordinator GramercyOne
Do you have a love for testing? Have you ever, just for fun, automated a process? Do you do any minor scripting, i.e., Python, PHP? How do you feel about being on multiple project teams and being ?cross useful??
If something is broken do you have a burning need to fix it?
If you say you LOVE documentation and you answered YES to many of these questions?..we want to talk to you immediately!
If you are the type who finds solutions to problems and doesn?t stop until you do then this is the perfect entry level position. Taking on this Technical Support position with GramercyOne is best way to get your hands into everything we do?check it out?..
GramercyOne, LLC, develops and commercializes the leading online service management solution. Our next generation cloud based solutions provide our clients with critical business management tools; appointment book, customer database, integrated marketing, inventory management, point-of-sale, full reporting and the ability to offer real-time online booking and eCommerce to their customers from their own websites.
Recently named one of the Hottest Tech Companies in New York by Lead411, our ?Booker? line of products, including SpaBooker, SalonBooker, and FitnessBooker, are multi-lingual, multi-currency platforms with clients in over 50 countries.
GramercyOne is a rapidly growing, dynamic company looking to build our team with sales professionals that thrive in a fast-paced, results oriented environment and have an exceptional work ethic.
Based in the Financial District, NYC
We?re looking for an individual with 1-3 years max internet/web e-commerce expertise to join the team and provide high levels of technical support, both to our external and internal clients. This is not a help desk or network position.?.this is a position for someone who loves puzzles and problem solving, digging into complex issues and finding answers. The Technical Support Coordinator will interface with GramercyOne?s Product Development and Customer Experience teams to provide solutions. The successful candidate will be a self-motivated individual who thrives in a collaborative, fast-paced, high performing environment.
REQUIRED SKILLS AND EXPERIENCE
Internet/web development savvy
Experience in QA is a plus
Must be able to discuss any documentation experience you have had
Scripting experience, grease monkey, PERL, HTML
Excellent communication skills (verbal and written)
Must have a stellar attitude, and ability to work with diverse personalities
Self-starter with solid problem solving skills and a demonstrated ability to take initiative and accomplish tasks;
Ability to learn new technologies while supporting existing products.
||New York, NY |