Technical Support Engineer (On-Campus) Cvent
Technical Support Engineer (On-Campus)
Location:
McLean, VA
Description
We are looking for bright, energetic, self-described techies to provide technical and mental support to end-users, as well as routine systems administration and infrastructure maintenance. This is a full time, entry-level opportunity with potential for significant responsibility. While the focus of the position is technical support and routine administration, Technical Support Engineers will have the opportunity to learn about and work with sophisticated technical platforms, from VoIP telephony to Windows Active Directory and enterprise SANs. This is a hands-on job working with modern systems, and this is an entry/junior level position with opportunities for significant growth and professional development.
Position Duties:
- Provide technical support on standard software applications, hardware and network issues
- Diagnose and resolve errors and problems in a timely manner
- Routine systems administration
- Author and maintain IS documentation
- Assist technology team with IS initiatives
- Bachelors degree required Desired majors include Information Systems, Computer Science, Computer Engineering, Management Information Systems, etc.
- Candidates must demonstrate a comfort level working with mainstream PC hardware and software
- Interest in, and a basic understanding of, common IS technologies -- such as networking, DNS, anti-virus, anti-spam, SMTP, asset management, telephony and VPNs
- Candidates with programming/scripting interest and experience are preferred
- Excellent problem solving and analytical skills, and outstanding oral and written communication skills
- Self-motivation and the ability to work under minimal supervision are a must
- The Support Engineer is expected to work occasional evenings, weekends, and holidays on a rotational and on-call basis to support our 24x7 high availability systems infrastructure.
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| Location: | McLean, VA United States |
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Cvent
Investors: Birchmere VenturesAll Jobs: at Cvent
| Web Site: | www.cvent.com |
|---|---|
| Headquarters: | 8180 Greensboro Drive Suite 900 McLean, 221021 United States |
| Industry: | Business Products and Services |
