Technical Support Engineer Edgewater Networks
Description: We are currently looking for a Technical Support Engineer to provide post-sales technical support for our customers. Activities include assistance with the installation, configuration, design and troubleshooting of converged voice, video and data networks using Edgewater Networks products. The Technical Support Engineer interfaces directly with customers using phone, web and email interfaces and works with other members of the Edgewater Networks development and support teams as needed to isolate and resolve problems.
Required Skills: The successful candidate will have experience working in IT or related technologies including telecommunications, security or networking products. Must be familiar with LAN/WAN IP networks, PC/workstation and server environments. Hands-on experience installing routers, switches, VPNs, firewalls and VoIP equipment a plus.
||2730 San Tomas Expressway |
Santa Clara, CA 95051
|Employment Type:||Full Time|