Technical Support Engineer Edgewater Networks
THIS JOB HAS EXPIRED Description: We are currently looking for a Technical Support Engineer to provide post-sales technical support for our customers. Activities include assistance with the installation, configuration, design and troubleshooting of converged voice, video and data networks using Edgewater Networks products. The Technical Support Engineer interfaces directly with customers using phone, web and email interfaces and works with other members of the Edgewater Networks development and support teams as needed to isolate and resolve problems.
Required Skills: The successful candidate will have experience working in IT or related technologies including telecommunications, security or networking products. Must be familiar with LAN/WAN IP networks, PC/workstation and server environments. Hands-on experience installing routers, switches, VPNs, firewalls and VoIP equipment a plus.
||2730 San Tomas Expressway |
Santa Clara, CA 95051
|Employment Type:||Full Time|
THIS JOB HAS EXPIRED
Edgewater Networks develops products that ensure the secure and reliable delivery of IP based voice and video for service providers and enterprises. Edgewater's products offer proven network and operational savings from the customer premises to the core of the network. EdgeMarc Enterprise Session Border Controller provide a VoIP aware NAT/Firewall, VoIP survivability, passive call quality monitoring and powerful but easy-to-use traffic management that ensures high quality voice and video. The EdgeView VoIP Support System offers proactive call quality monitoring (including VoIP MOS), Plug & Dia
Profitable Investors: Palomar Ventures All Jobs: at Edgewater Networks
|Headquarters:||2895 Northwestern Parkway|
Santa Clara, CA 95051
|Industry:||Networking and Equipment|
|Company Profile:||Edgewater Products
Edgewater's solution connects, protects, optimizes and manages IP-based communications for service providers and enterprise. The solution ensures the secure and reliable delivery of converged voice, video and data services while providing the policy management and enforcement needed for today's collaborative communications and applications.
As enterprises and service providers increasingly deploy VoIP, video conferencing and other Unified Communications applications, Edgewater Networks' products addresses their most significant challenges to secure reliable operations|
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