Technical Support Intern Bullhorn
As the Technical Support Intern, you will be part of the Support team that is responsible for resolving technical and application related inquiries regarding Bullhorn's software product for our clients.
Help the team to resolve software and technical questions for the customer efficiently and effectively mainly through email and phone
Responsible for managing the support inbox, writing and updating documentation
Gather the required information necessary in order to best handle customer software and technical inquiries
Organize and be an integral part of responding to customer inquiries via email.
Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate
Partner with Technical Support team members on various strategic projects when needed
Required Skills and Experience:
Majoring in MIS/CIS is preferred but not required
Be a contributing part of a winning team and deliver excellent results as an individual.
Proven ability to multi-task and work efficiently/proactively in a fast paced, dynamic environment.
||33-41 Farnsworth Street |
Boston, MA 02210