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Technical Support Soasta
SOASTA is seeking motivated employees looking for a career in customer service / technical support and excited to work with the newest technologies in testing, providing exceptional customer service on a consistent basis. This role is based in Mountain View, CA and is a great opportunity to work in a fast-paced start-up environment with a team dedicated to dramatically improving web and mobile testing.Job Description
Front line support via CloudLink forum, email, webex and telephones.
Troubleshooting a variety of technical and non-technical issues customers may have with their implementation of CloudTest.
Contribute to assets developed to increase the effectiveness of SOASTA?s customers.
Qualifications
Bachelor degree in Computer Science, MIS or Engineering or equivalent work experience.
Business Skills
Good communication (written and verbal) and interpersonal skills.
Ability to prioritize workload among changing priorities.
Excellent listening, analytical, and problem-solving skills.
Good communication (written and verbal) and interpersonal skills.
Ability to prioritize workload among changing priorities.
Technical Skills
Experience with testing tools such as QTP, Selenium, LoadRunner, SilkPerformer, and JMeter
Understanding of object-oriented programming languages (C++, Java); Experience with Javascript.
Understanding of typical n-tier application architecture (web, app, database) is a plus
Experience with at least one common application server technology (Java, .NET) is a plus
Knowledge of TCP/IP networking (proxies, firewalls, etc.), and common web technologies (HTTP, REST, Web Services, XML, etc.)
| Location: | 1975 Landings Drive Mountain View, CA 94043 United States |
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Soasta
Investors: Canaan PartnersAll Jobs: at Soasta
| Web Site: | www.soasta.com |
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| Headquarters: | 1975 Landings Drive Mountain View, CA 94043 United States |
| Industry: | Software |
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