Technical Writer Jenzabar, Inc.
THIS JOB HAS EXPIRED Description:
Summary of Position
The Technical Writer will be responsible for writing, editing, and publishing end user documentation for higher education software solutions. The Technical Writer will utilize functional and technical requirements and work closely with product managers and developers to produce online help, release descriptions, installation procedures, and other end user and technical documentation.
? Utilize and translate business, functional, and technical requirements to create and update end user documentation.
? Develop and maintain online help, user guides, upgrade and installation guides, release highlights, and other forms of technical and user documentation.
? Collaborate across teams with Product Managers, Developers, Quality Assurance, Help Desk, and other technical writing team members to review and refine all documentation to promote continual improvement of the clarity of our documentation for end users.
? Research, evaluate, and recommend new documentation tools and methods in support of documentation improvement efforts.
? Create and maintain documentation standards for consistency across all forms of user documentation.
? Prefer a degree in technical communication, English, journalism or other professional writing.
Required Knowledge, Experience and Skills
? Must have excellent editing and writing skills, clear communication (oral and listening) skills, and research skills for gathering technical information.
? Must pay strong attention to detail.
? Must demonstrate leadership skills, a positive and professional attitude, personal integrity, and problem solving abilities.
? Must work well under tight deadlines.
? Must be able to multi-task across projects and various outputs.
? Must have experience with PC tools and software, and be knowledgeable in current technology and information presentation techniques.
? Must have a working knowledge of RoboHelp, HTML, and various platform outputs.
Preferred Knowledge, Experience and Skills
? Familiarity with administrative software for higher education.
? Familiarity with agile development and scrum development cycles.
? Familiarity with SharePoint, MS Office, MS Word templates, image editing software, and style sheets.
||Harrisonburg, VA |
THIS JOB HAS EXPIRED