Technical Writer II Verimatrix
THIS JOB HAS EXPIRED A Technical Writer II at Verimatrix participates in the creation of a large product suite that enables content protection and security for video delivered via satellite, cable, or the Internet. The technical writer collaborates with his/her teammates to deliver documentation for this product suite. The writer should enjoy working through the software development lifecycle. A successful writer will be proactive, interactive, creative, and flexible. The writer will need to learn and understand the entire Verimatrix product suite at the level needed to write the appropriate documentation. We are a global company and appreciate people with global awareness and knowledge (languages other than English are a bonus).
Some tasks the technical writer will have:
Follows established style guidelines in creating or editing documentation.
Helps establish style guidelines for all types of documentation.
Take disparate initial drafts of documents from others and transform them into polished, cohesive, and complete documents. This includes following up with others to flush out missing details or clarify any ambiguities.
Create, edit, and maintain user documentation for current and future applications (i.e., user and administrator manuals).
Create, edit, and maintain technical documentation for internal and external staff. (i.e., Configuration documents, API documentation).
Typical assignments include: development of operating manuals to be used by field and operations staff; produce technical/operations advisories for customer consumption.
Observe customer usage of company products to develop understanding of business processes and how they relate to company product usage.
Observes software development to determine operating procedures, configuration requirements, and interaction with other software feature toggles.
Organizes material and completes writing assignments according to set standards regarding order, conciseness, style, and terminology.
Ensures accuracy and completeness of technical documentation.
Communicates project status to department personnel and team members.
Increases product knowledge and understanding of product functionality by doing the following: Reads journals, reports and other materials, studies software design documents, QA test cases, Training materials, attends user training classes in company products.
Enters and reviews information and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. Maintains records and files of work and revisions.
Selects screen shots, photographs, drawings, sketches, diagrams and charts to illustrate material.
Assists in laying out material for publication.
Ability to work individually and in teams.
Other assignments as provided.
This position reports to a technical manager within the development team.
Must have excellent English communication skills, both verbal and written including:
Strong customer service mindset/skills comfortable talking with external and internal customers
Ability to communicate effectively with software engineers/programmers
Five years of experience in software technical writing
Understanding of basic computer software design
Strong Microsoft Office usage skills (Word, Excel, Powerpoint)
Expertise with publishing tools such as Framemaker or AuthorIt
Experience with integrated text, graphic, or image processing, document layout, formatting software documentation
Experience developing online help
Experience with graphics packages such as Adobe Photoshop and Illustrator
Self-directed, capable of independent work
Bachelors? degree in Communications, Science, Computer Science, Engineering or related field or equivalent experience
Each of the Following would be a Plus:
Android or iOS development documentation
Digital Rights Management
Experience with requirements management software
Knowledge of RDMBS, particularly Oracle
Security protocols, cryptography, PKI, SSL/TLS experience
Video Conditional Access Systems
Video standards such as: DECE/UltraViolet, MPEG2/4, AVC, H.264, MPEG DASH, HTTP Live Streaming, PlayReady, Marlin and RTSP
||6825 Flanders Drive |
San Diego, CA 92121
THIS JOB HAS EXPIRED