Technical Writer Pentaho

Company
Pentaho has established itself as the clear leader in commercial open source business intelligence and is growing its bookings, customer base, and team rapidly in a challenging economy. Because Pentaho's commercial open source model provides a lower-cost alternative for enterprise-class BI, Pentaho is getting attention from leading analyst firms like Gartner, and racking up public wins over traditional players like Business Objects (SAP), Cognos (IBM), Microstrategy, Hyperion (Oracle), QlikTech, Informatica and Microsoft. With an experienced team of BI and open source veterans, Pentaho is well-positioned for continued growth in the BI market, with presence in North America, Europe, Asia Pacific and Latin America, supplemented by a Global Reseller network. Finally, Pentaho is a fast-moving, fun start-up where employees at all levels and in all departments can make a difference, develop new skills, and enjoy the pace and excitement of disrupting a major enterprise software market by delivering better value for customers.

Description
This entry-level position will work as a member of the Pentaho Software Engineering Department as a technical writer. The successful candidate will work closely with an established documentation specialist with the goal of becoming a successful part of a highly flexible documentation team that works symbiotically with engineering leadership, product management, and quality engineers to enhance product documentation for the Pentaho Data Integration product and related projects, initiatives, and technologies.

Responsibilities

Write and edit documentation for the Pentaho Data Integration product and related projects
Conduct brief interviews with developers, support engineers, product managers, and other stakeholders to gather pertinent background and technical input for writing projects
Participate in product development meetings to stay abreast of product changes
Actively work to enhance documentation based on customer and employee feedback
Simultaneously handle multiple tasks and projects

Required Skills/Experience

A desire to both pre-emptively and reactively solve documentation problems for a diverse audience including end users, software developers, business analysts, and system administrators
Excellent written and verbal communication skills in a team environment including advanced spelling and grammar skills
Experience with, or a strong desire to learn and master DITA XML and related technologies
4-year University degree in computer science, information architecture, technical writing, English, or some other related field. Alternatively, a portfolio of successful projects that will showcase your writing skills and technical knowledge
Strong problem-solving and organizational skills
Independently motivated and able to thrive in a fast-paced and flexible environment
Can reliably meet deadlines related to scheduled content updates, requests for custom document changes for immediate customer and prospect requests, and software release dates
Focused on high-quality work
A passion for becoming a better writer
A passion for learning new technologies

Desired Skills

Knowledge of business intelligence tools and concepts including ETL, OLAP, charting, dashboards, and reporting
Understanding of IT production environment theory and practice
Understanding of agile or other iterative software development methodologies
Experience with XSL and Ant scripts
Familiarity with commercial open source software business practices

Location:	Citadel International, Suite 340 5950 Hazeltine National Drive Orlando, FL 32822 United States