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Technical Writer Splunk
Location: San Francisco
We are looking for a brilliant (but humble) technical writer to join the Splunk docs team. Your system administration and/or business intelligence background will enable you to work in close partnership with engineering and technical support to create and maintain our online user documentation and in-product user assistance. You must thrive in a fast-paced and dynamic environment where a sharp sense of humor is basic currency. Our documentation is edited live in a custom MediaWiki instance and continuously updated with improvements and new features.
Responsibilities: I can do that!
* Write technical documentation for our core product customers, including people administering enterprise software environments, managing knowledge objects, and building reports
* Document other Splunk apps to meet the specific needs of audiences such as Unix or Windows system administrators, security operations specialists, and network administrators
* Become an expert in Splunk, ready to discuss and demonstrate technical details with developers, product managers, support engineers, and customers on a daily basis
* Propose structural and organizational improvements to the documentation set
* Learn complex technical information and communicate it in a readable, concise, and accurate manner
* Collaborate with other writers and coordinate shared content and deliverables
Requirements: I have that!
* 3+ years of researching and writing excellent documentation and examples for senior system administrators and business analysts
* Solid knowledge of UNIX/Linux and/or Windows system administration tasks, such as role administration, license management, security, networking, and distributed server environments
* Experience with business intelligence tools and data analytics
* Hands-on experience writing regular expressions and SQL queries
* Working familiarity with Python, JavaScript, or C/C++
* Ability to manage multiple, competing priorities in a fast-paced, constantly changing environment
*MUST live in Bay Area (ideally commute to San Francisco office, but will consider candidates that live closer to our Cupertino office that are willing to come to San Francisco 1-2 times per week).
Education
BA/BS degree in Computer Science or a related technical discipline, or relevant professional experience.
| Location: | San FranciscoWe are looking for United States |
|---|
Splunk
Investors: August Capital, JK&B Capital, Sevin Rosen FundsAll Jobs: at Splunk
| Web Site: | www.splunk.com |
|---|---|
| Headquarters: | 118 King Street Fifth Floor San Francisco, CA 94107 United States |
| Industry: | Software |
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