Telephony Integration / Software Test Engineer III Applied Voice & Speech Technologies

SUMMARY:
Performs highly complex testing tasks, requiring planning, scheduling and testing. Assists product developers and technical support specialists in solution of highly complex installation problems. Assists less experienced analysts with difficult problems regarding/testing approaches, application knowledge, and technical knowledge.

RESPONSIBILITIES:
Performs highly complex testing and leadership tasks on complex projects:
Plans, schedules and implements testing projects.
Acts as testing focal for major testing project.
Defines test objectives.
Writes test cases.
Assists other analysts with approach and technical issues.
Performs complex functional, application, regression and performance tests.
Assists product developers and technical product support specialists in solution of complex installation problems.
Plans and implements automated testing.
Actively involved with the creation of and maintenance of lab environments.
Actively involved with special projects.
Reviews and authors technical documentation.
Researches and implements new testing tools and strategies throughout the group.
Researches and develops an understanding of the marketing requirements for the product, including how the product is actually used and what its performance requirements are.
Attends seminars/classes and conventions to keep abreast with emerging technologies.
Other related duties as appropriate and required by your supervisor.

REQUIREMENTS:
Education: Associates degree or better in Engineering Sciences or equivalent work experience.
Experience: Minimum 3 - 6 years product testing, development, research or 5 years support experience necessary.
Skills:
Working knowledge and experience with Cisco CallManager.
Working knowledge and experience with IP Telephony.
Highly proficient testing skills necessary.
Ability to accurately estimate task durations and meet schedules.
Effective written and spoken communication skills necessary.
Current working knowledge and/or testing of Windows Servers, TFTP and FTP services.
Thorough knowledge of PC's and Windows networking.
Ability to troubleshoot complex setup and configuration on Windows based computers.

Location:	27042 Towne Centre Drive Suite 200 Foothill Ranch, CA 92610 United States
Employment Type:	Full Time