Telesales Specialist CSDVRS

Description:

Summary: As an telesales agent you will create interest to potential customers to switch their current provider and becoming a ZVRS customer.

Responsibilities:

Essential Duties and Responsibilities include the following:
Pro-actively call individuals listed on the company Hot List
Educate the individual about CSDVRSs product offerings
Sell the CSDVRS product and features to the individual
Convert the Individual into a CSDVRS Customer
End of call should result in the Customer placing a confirmation call to CSDVRS audio customer service.
Close at least one verified customer per hour while working.
Maintain up-to-date knowledge on all of CSDVRSs product offerings through a combination of product demonstrations, Tele-Sales meetings, and marketing materials)
Transfer all business leads to the Director Internal Ops.
Provide clear communication to the Tele-Sales Lead and work all open items to closure

Telesales Responsibilities:
Under the supervision of the Team Leader, effectively carries out the duties listed above in order to create a work environment that is an efficient operation that supports customer satisfaction demands.

Qualifications:

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to maintain confidentiality.
Must have a good understanding of Deaf Culture.
Must have excellent signing skills.

Requirements:

Education and/or Experience:
Ability to foster a positive work environment
Ability to multi-task and problem solve

To perform the job successfully, an individual should demonstrate the following competencies:

Demonstrates attention to detail; support customers satisfaction.
Identifies and resolves problems in a timely manner; Assist in developing alternative solutions; Completes projects on time.
Responds promptly to customer needs
Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyones efforts to succeed.
Assist in improving processes, products and services.
Available to work a flexible shift based on scheduling needs

Benefits:
No benefits

Application Deadline:
Open until filled.

Location:	600 Cleveland St Suite 1000 Clearwater, FL 33755 United States