TEM Sales Team Coordinator QuickComm Software Solutions
THIS JOB HAS EXPIRED SALES COORDINATOR
Support the sales teams and the TEM Global Sales Operations Manager to achieve the key business financial and customer acquisition and retention targets through administering the CRM system, its content and the various outputs and managing and supporting customer interaction where required.
Essence of Role ? Key Accountabilities and Duties
1. Impact on the Business
Support the global Sales teams in delivering the SFDC strategy for the Quickcomm business
Administer the content (managed by the individual sales executive) within SFDC and prepare and distribute sales reports as required to the Senior Management Team and individual sales executives
Co-ordinate with VGE to deliver aligned content and reporting within SFDC
Be the QC expert on SFDC and train the sales team as required
Accomplish goals assigned by management.
2. Customers, Suppliers and Third Parties
Support the marketing teams on customer event management and satisfaction surveys
Support the Senior Management Team as required in areas such as:
Support the preparation of internal business presentations
Receiving and consolidating business updates
Co-ordinate and minute Senior Management Team meetings ? follow-up on outstanding actions
Co-ordinate event management for all internal sales meets
3. Leadership and Teamwork
Support sales executives as required ? including areas such as:
Preparing customer information packs for sales executive 1st visits
Creating new accounts or owner changes in SFDC
Receiving and distributing in-bound communication (mail, fax, electronic etc.)
Managing the customer contract renewals database
Preparing pipeline and other sales reports
Support the compilation of proposals and RFP?s
Support collation of the ?sales to ops handover documents?
Organize and book rooms for customer meetings as/when required
Organize international travel for Global Head of TEM Sales and Professional Services and sales team as/when required
4. Innovation and Change:
Identify and help resolve problems and/or issues in a timely manner
Identify and document any gaps in current process that directly impact quality, delivery and scalability of process.
5. Knowledge and Experience:
Strong planning and organizational skills
Ability to multi-task and adapt to change quickly
Strong working knowledge of the Microsoft Office suite of tools.
Administer the stakeholder engagement matrix
Administer the sales page on the Quickcomm Sharepoint
Must possess superior follow-up and organizational skills.
Strong written and verbal skills.
High degree of proficiency in Excel, Word , PowerPoint and Visio. Also SalesForce.
Ability to be resourceful and resolve facility ssues quickly. Ability to re-prioritize and adapt to changing work tasks.
Must be extremely responsible with strong commitment to: keep information confidential
exhibit a positive attitude
be accommodating and act as a company resource.
Must be pro-active and perform research on areas requiring qualification/information.
Professional appearance and manner.
Three to five years of experience working in a Senior Sales administrative capacity
||90 Park Avenue |
New York, NY 10016
THIS JOB HAS EXPIRED