The Logistics Assistant is responsible for order fulfillment and managing/resolving logistics issues. He or she will also assist with the global activities of Fluidigm?s Technical Support team, including shipments to customers and field personnel. The successful candidate will be highly reliable, detail oriented, organized, and proactive with outstanding interpersonal skills and professionalism. He or she is expected to work both independently and in conjunction with co-workers. A team player is essential as this position has a high degree of overlap with various interdisciplinary groups within the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Fulfill and process shipment requests in support of Fluidigm?s growing customer base
Manage inbound/outbound shipments for Fluidigm?s repair center in South San Francisco, which includes: packaging, shipping, tracking, and reconciling loaner or replacement items; generating RMA numbers and materials; receiving and documenting customer returns
Communicate closely with packaging companies and freight forwarders regarding specific shipment requirements, delivery schedules, import/export details, duties/taxes, customs issues, proof of deliveries, etc.
Verify incoming products and quantities for placement into finished goods inventory
Assist procurement activities including purchase, receipt, and delivery of departmental items
Education and Experience:
3+ years of experience in a relevant business setting within Logistics, Materials, Service, or Sales
College degree strongly preferred
Thorough and detail oriented, with excellent organization and documentation skills
Self-motivated, reliable, and conscientious
Working knowledge of Salesforce.com is a plus
Prior logistics or shipping experience is highly desired
Ability to lift up to 30 lbs to shoulder height
Fluidigm (NASDAQ:FLDM) develops, manufactures and markets microfluidic systems for growth markets in the life sciences and in applied markets such as agricultural biotechnology. Fluidigm?s systems consist of instruments, software, integrated fluidic circuits (IFCs), high-performance assays for gene expression and genotyping, and primers for sample preparation for next-generation sequencing. Fluidigm technology enables customers to perform thousands of sophisticated biochemical measurements in parallel on samples smaller than the content of a single cell, with nanoliter volumes of reagents, in half the area of a credit card. The Company?s integrated customer solutions are designed to significantly simplify experimental workflows, increase throughput and reduce costs while delivering excellent data quality. Fluidigm actively markets nine different commercial chips, a growing line of assays and primers, the BioMark HD? and EP1? analytical instrument platforms for gene expression and genotyping, and the Access Array? system designed to streamline sample preparation costs in targeted DNA resequencing applications.