Terms of Service Investigator Xoom
THIS JOB HAS EXPIRED Xoom Corporation, one of the fastest growing money transfer firms in the world, is seeking a Terms of Service Investigator to ensure our service is not utilized to process payments that may be categorized as illegal, violating our terms of service or damaging to the Xoom brand.
Essential duties & responsibilities
Work independently while monitoring and researching customer accounts and activity for Terms of Service (TOS) and/or Acceptable Use Policy (AUP) violations.
Review highly confidential information and adult material while maintaining security and complying with federal and state regulations at all times.
Identify trends in suspicious behavior and make recommendations for monitoring these activities.
Where necessary, coordinate with our customer verification and legal teams to ensure leads are handled efficiently and investigation results are appropriately communicated.
Help in trending data across different categories.
Perform various compliance/customer verification tasks as needed.
KYC or financial services regulatory compliance experience is required.
BSA/AML, OFAC monitoring and screening experience is preferred.
Strong analytical and investigative skills.
Law enforcement or investigations background a big plus.
Excellent verbal and written communication skills.
Successful completion of background checks including credit, education, employment, felony and OFAC screenings.
Proficiency in multiple languages a plus.
Proficiency in MS Excel and Internet search techniques.
Proficient in SQL a big plus.
Fluency in Tagalog is a big plus
Bachelor?s degree required.
||301 Brannan Street |
San Francisco, CA 94107
THIS JOB HAS EXPIRED