Trainer (Customer Success) Apigee
THIS JOB HAS EXPIRED About Apigee, the Platform for Digital Business
Apigee?s market is comprised of businesses undergoing digital transformation in response to the sudden dominance of mobile end-user computing and related new forms of competition. This is a new style of computing. It cannot be delivered by putting old infrastructure in the cloud because the pattern is fundamentally different: distributed, occasionally connected, chaotic.
Digital business is realized through apps exchanging data with enterprises. Apps cannot be built without APIs. APIs must be easy to consume. The entire digital value chain must be visible to the business. This wave is about bringing the developer who builds the app closer to the person who uses it while giving real-time transparency to the business via data. To meet these needs, we have built a digital business platform.
We are a new breed of company that builds high-quality software in the cloud and on-premises and makes it available to everyone in the world. We focus on building great software for developers and business leaders by providing that software for free, along with outstanding education about the digital transformation that is changing our world and on selling with direct engagement all the way through our customers? success. The results put us in privileged company with sustained outstanding growth in revenue, new enterprise customers, and developers.
About Apigee People
Apigee hires smart people who love to solve hard problems and have fun. We?re passionate. We love APIs, we love our customers, and we love application developers. We work as a team, fast and focused, learning as we go. We respect one another, our customers and everyone we do business with.
About the Customer Success Team at Apigee
Apigee Customer Success is the professional services arm of Apigee. Our objective is ensuring customer delight. We are a worldwide team and offer unique and interesting opportunities in consulting for a wide variety of customers across multiple industries. If you like the challenge of taking on mission critical implementations, then Customer Success is the team for you!
About Being a Trainer at Apigee
Apigee is hiring a Trainer within the Customer Success team to provide our customers with a baseline understanding of the Apigee product offering. The Trainer will have an understanding of business process in the app economy, technical experience with API development and strong client facing skills.
The Trainer will...
Lead 2-3 day onsite classes with a mix of presentation and hands-on work with the Apigee product suite
Ensure the success of our customers by helping clients to not only understand the product but learn about Apigee and how to get help as the industry keeps changing at breakneck speed
Think you might be our Trainer? You bring to the table...
The spirit of an independent self-starter
The ability to thrive in fast pace environment
Excellent communication skills and the ability to conduct technical training in English
The adeptness of a quick learner and the ability to test and technically verify that the processes being presented are updated in concert with software release schedules
Understanding of network operations (plus)
Willingness to travel in the US, as well as internationally (travel will be approximately 80% of the time)
Apigee offers great compensation, work-life balance, health insurance coverage, insurance for your financial protection, and savings/investment plans. This includes Medical, Dental, Vision, Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts, and 401(k).
We are a non-accrued vacation time company, whereby we allow as much time you need for personal and vacation matters, with proper management approval. There is freedom in planning the workday with flexible start and stop times subject to the company's needs.
Apigee is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, veteran status, sexual orientation, nor any other basis prohibited by law.
||Palo Alto, CA |
THIS JOB HAS EXPIRED