Training Coordinator -- vAuto-130510 vAuto
THIS JOB HAS EXPIRED Description
The Training Coordinator is responsible for planning and scheduling the training queue for client training activities. This role will support the Training Department in scheduling all training activities to be in alignment with company objectives and goals. Must have the ability to quickly adapt to new processes in a fast-paced, deadline-driven environment.
Strong attention to detail and the ability to multi-task are required. A professional demeanor is essential as well as excellent communication, interpersonal skills and excellent customer service.
Manages centralized schedule for all training programs for vAuto. This includes training activity by client type ? i.e., strategic accounts, groups etc.
Provide assistance in scheduling mass client training sessions/webinars as needed.
Maintain training records for employees and compile reports and statistics for review.
Provide excellent customer service and promptly respond to inquiries from employees, management, and clients.
Work closely with the department manager to plan for functionality changes, enhancements and new product introductions.
Schedule all various related training preparations, including coordinating of training rooms, equipment, catering, and travel arrangements.
Provide feedback on areas of potential improvement to ensure effective flow.
Subject matter expert for using SalesForce tool.
1-3 years of work experience in managing client training activities
Strong customer service experience
Demonstrated experience working in a fast paced, results driven environment
Must possess excellent communication skills & interpersonal skills and have the ability to communicate at all levels
Must have excellent verbal and written skills
Proven time management, problem solving and organizational skills
Must have strong analytical skills
Must be fluent in Microsoft Office tools
Must have excellent PC skills
Experiencing using CRM tool ? Sales Force preferred
Job: Training & Organizational Effectiveness
Primary Location: US-IL-Oak Brook
||Oak Brook, IL |
THIS JOB HAS EXPIRED