Training Manager Phreesia
THIS JOB HAS EXPIRED As Training Manager, you will lead all aspects of training and documentation for our physician office network, including front-desk and billing staff, practice managers and medical professionals. You will be responsible for all aspects of provider training at Phreesia, including analysis, design, development, delivery, and program management. You will work under compressed deadlines in a fast-paced dynamic environment that demands flexibility, high quality, and creativity. You will partner with a wide range of stakeholders including engineering, product management, marketing, operations, and customers to develop and deliver the appropriate training and documentation solutions.
Collaborate with team and subject matter experts to develop learning solutions appropriate for our provider network.
Conduct needs analyses, design scalable learning solutions, develop facilitator guides, job aids, web content, videos and evaluation strategies.
Deliver instructor-led training and courses online or with customers.
Identify learning and performance objectives, and measure results.
Become a check-in expert: understand front-office work flow and best practices.
Develop internal training resources for team and create standardized employee on-boarding product training process.
Creation of a standardized Phreesia certification program.
BA/BS degree required.
2 years designing, developing, delivering online and instructor-led training.
Strong understanding of software and the ability to explain them in non-technical terms.
Familiarity with the healthcare sector, either healthcare IT or ambulatory physician offices.
Experience with video editing software such as Adobe Flash or Captivate and with Learning Management Software such as Blackboard or Moodle.
Excellent written and oral communicator.
Ability to travel approximately 25%.
Phreesia is proud to be an equal opportunity employer.
Phreesia would like to thank all applicants for submitting their resume, however, only applicants selected to be interviewed will be contacted.
||110 East 23rd Street |
New York, NY 10010
THIS JOB HAS EXPIRED