Training Specialist III -Technical Services SeaMobile
THIS JOB HAS EXPIRED DEPARTMENT: Operations/Tech Services
EXEMPT/NON-EXEMPT: Exempt REPORTS TO: Director of Technical Services
JOB CODE: LOCATION: MIRAMAR, FL
GENERAL PURPOSE: The Training Specialist III assists with training and document control for customers
and MTN Technical Services and the NOC. The position will be responsible for all of the scheduling for
technical certifications for MTN personnel and customers as part of MTN?s ongoing training program. The
Specialist is responsible for all training materials and will need to provide onsite training when needed.
? Assists with training the Technical Service department personnel to keep technicians current on all
equipment and new technologies; responsible for training of new technicians.
? Assists with training to all MSPs
? Assists with Operators Training
? Creates On-Board training and new training on all equipment
? Distributes training materials for new equipment and technology changes
? Controls and maintains all training material and certifications
? Assists with training the NOC technicians
? Assists with all product training for the NOC and for Technical Services
? Assists with creating and maintaining MTN?s web service portal
? Assists with all training for the training matrix and keeps the matrix up to date.
? Performs onsite QC of vessels and audits technicians Preventive Maintenance
? Help support the Company?s mission and values by contributing to outstanding customer service, respecting
both internal and external clients, working towards achieving the company?s rapid growth objectives by
pitching in wherever needed and by contributing new ideas.
? Other related duties/responsibilities as assigned
NATURE OF WORK CONTACTS: This position will report to the Technical Services Director and to the
Training Supervisor. This position will interact with internal and external personnel such as customers?
employees as well as internal employees in Technical Services, the NOC and other MTN departments.
TRAINING AND QUALIFICATIONS:
? Graduate of technical school desired with working knowledge of satellite systems and test equipment.
? Working knowledge on Sea Tel, Orbit, KNS and iDirect platforms required.
? Working knowledge of Telnet, PC Anywhere, Windows OS required
? Six plus years experience working with satellites and stabilized systems required.
? Training certification required or ability to attain certification within 6 months of hire
? Proficient in Power Point
? Excellent verbal & written communication skills required.
PHYSICAL/SENSORY DEMANDS: Office environment. Able to communicate verbally to present training
material in an effective manner. Some travel may be required
||1200 Westlake Avenue North |
Seattle, WA 98109
THIS JOB HAS EXPIRED