Translation Project Manager VerbalizeIt
THIS JOB HAS EXPIRED Our mission is to break language barriers around the world.
We deliver instant access to a global community of more than 12,000 highly qualified human translators who collectively speak 60 languages and reside in more than 75 countries. Our network is available 24 hours a day, seven days a week, at the touch of a button. We are disrupting the translation landscape by providing superior quality translation at a fraction of the cost of traditional physical call center solutions. In doing so, we create meaningful job opportunities for multilingual individuals across the globe who translate from the comfort of their homes for our customers in need. We are a growing team of coders, writers, leaders and dreamers. We live in New York City and Boulder, Colorado and reach people all over the world. We wake up every day to find new ways to break down language barriers. If VerbalizeIt sounds right for you let us know!
We are looking for an exceptional Project Manager to join our team, where you will be responsible for ensuring quality and timely delivery of services from our global community of translators and interpreters.
As a project manager, you will be responsible for working closely with the multilingual community, customers and the VerbalizeIt team to coordinate, monitor and deliver all translation and interpretation projects per VerbalizeIt?s SLA of quality and turnaround time.
Your responsibilities will include:
Collaborating with sales, technology and translator community management teams to assess and manage complex translation assignments
Overseeing and delivering multiple translation projects on a daily basis, ensuring that VerbalizeIt meets its quality and turnaround time SLAs with all customers
Escalating any technology and translator capacity/ quality issues in a timely manner
Account management with key customers to ensure client satisfaction and to uncover new opportunities
Building internal and marketing documents that support efficient project delivery and business development
Exceptional attention to detail
Ability to multitask and thrive in a high-paced environment
Strong motivation to work on your own, and to meet deadlines
Excellent written and oral communication skills
Strong computer and MS Office skills
Proven track record of success in project management and/ or the translation industry is highly preferred
Bachelor?s degree required
Location: New York City, NY
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THIS JOB HAS EXPIRED