Underwriting Manager Volusion
THIS JOB HAS EXPIRED
Volusion is a one-stop shop for all things ecommerce. We?re also a pretty great place to work. Based in Austin, TX, we?re currently serving 40,000+ customers and have big plans for the future. Being an industry leader isn?t easy,but we know how to make it fun. Equipped with our flip flops, free snacks and Nerf guns, we?re leaving our competition in the dust. All we need now is you.
SUMMARY:
Volusion is creating an underwriting/risk department and seeking an Underwriting Manager to expand our existing merchant services division. We are seeking an exceptionally sharp and diplomatic candidate with excellent knowledge of merchant underwriting and risk assessment.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Help determine Volusion?s appropriate merchant credit/risk policy and execute to the approved policy
Create an underwriting and risk assessment process for new and existing merchant accounts
Recruit, train, and manage a team of underwriting, risk, and compliance personnel
Analyze a wide variety of applicants and business types in multiple credit card processing environments, both card-present and non-card-present such as mail-order or internet applicants and/or restricted merchant types where risk is higher (experience with card-not-present merchants is required)
Request and obtain information and additional information from the Sales Representatives as necessary to complete the credit review process
Determine credit worthiness for small to large merchants both new and established
Handle a wide range of lending amounts, standard and non-standard documentation
Comprehensive review and analysis of individual and company reports including Experian, Equifax, Dunn and Bradstreet, Lexis-Nexis, Tax Returns, Financial statements, etc.
Communicate confidently and effectively with merchants AND sales representatives as needed to obtain updated financial information or any other documentation needed
Manage the underwriting of all approved merchant account applications
Maintain and monitor the portfolio of merchants through monthly reports and evaluate/manage risk to identify suspicious merchant activity and mitigate fraudulent behavior and charges
Actively monitor account base for compliance including, but not limited to: excessive charge backs, MATCH, documentation and PCI compliance
Work with department personnel to obtain historical data and feedback for the previous 12 months account performance
Recommend and develop enhancements, sources, and resources to assist in the credit review process
Communicate effectively with internal company departments, as well as multiple levels of management
Be prepared to address production overflow, short staffing situations or special projects
SKILLS/QUALIFICATIONS
Bachelors degree required, MBA considered a plus
Minimum 5 years experience in an underwriting environment, direct experience in credit card processing required
Direct experience with Global Payments and First Data credit/risk/underwriting systems considered a plus
Experience creating and implementing process workflows
Excellent organizational skills
Excellent analytical skills
Excellent oral and written communication skills
Extensive experience reviewing and analyzing individual and company financial data
Must be a team-oriented individual with willingness to work with all levels of staff & customers (not exclusively high level applicants) with a positive attitude and willingness to assist in training and development of new underwriters
| Location: |
Austin, TX
United States
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THIS JOB HAS EXPIRED