US Field Application Engineer Red Bend Software
We are looking for a Field Application Engineer for implementing solutions and providing after-sales support in coordination with our Engineering department. Red Bend provides Software management and Mobile Virtualization solutions mainly targeting the automotive industry, working with manufacturers and Tier 1 suppliers.
Location: Detroit, MI
? Providing support in coordination with Red Bend?s engineering departments.
? Perform on-site customer visits frequently for integration support
? Presenting Red Bend products and services
? Providing support to Red Bend?s sales team and qualifying new opportunities
? Manage case tracking, prioritization and escalations to global support / R&D
? Develop demonstration integrations and tools for Red Bend?s products on various platforms
? Assist in development of Technical Support knowledgebase by documenting issues resolutions and workarounds
? Handle stressful situations with and scheduling priorities
? At least 3 years of experience as an engineer is must
? Experience working with automotive OEM and Tier1 suppliers
? Development experience and knowledge of hardware control
? Language: C , C++, Java, ARM ASM
? Handling support cases and post-sales processes
? Experience and knowledge of embedded software
? Need to be capable to debug a system
? Expertise with wireless client/server architecture.
? A 4-year college degree or more
? Ability to travel
? Experience with OMA-DM, Firmware Development, Vehicle Bus architecture
||Detroit, MI |